Old backups in Google drive not deleted

Hello,

It is advisable to verify the functionality of the website’s cron systems, as the plugin utilizes a cron job to remove outdated backups.

Cron is working fine. I have disabled the WordPress cron but an external cronjob runs every 15 mins. I also have auto update enabled for plugin and themes which works fine. If the external cron fails, i will get an alert.

The site health page is showing that the scheduled events are running correctly.

Hi dkexception (@dkexception)

Would you send us a screenshot of all WPvivid backups in your GoogleDrive?

All the best,

Hello, here’s the screenshot of relevant info:

View post on imgur.com

Hello,

Would you kindly send the debug information to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue.

To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

I sent the debug log and upload log to the specified email.

Thank you.

This has been happening for all of my client’s backups over the last month or so, but I only noticed it this week. It started happening most likely due to a plugin update sometime within the last 1-2 months. It is happening for local and remote backups (regardless of remote source) on over a dozen different websites I manage. Unfortunately its resulted in extra remote backup costs and now I have to remove old backups manually every day or so to prevent costs from racking up. Prior to this happening, the auto removal of old backups was not an issue. Our crons are running fine. This is definitely a bug. I look forward to this bug being resolved!!

• This reply was modified 7 months ago by sagescrub.

Hello,

We’re happy to inform you that the issue has been resolved in the latest version (0.9.1.01). To benefit from the fix, simply update to the newest version.

Kind regards.

Wonderful!!! I am so glad to hear that! Thank you for the quick turnaround and response too ??