Old backups cannot be deleted-accidentally deleted some txt files

  • Resolved markalexandersite

    (@markalexandersite)


    1 month, 1 week ago

    Hi

    I’m hoping someone can help me with this issue.


    I have about 15 data sets that I cannot delete in the Existing backups area even though they show as existing backups and backup data

    I inadvertently deleted many of the .txt files that showed 0bytes size and I figured they were just old temporary files, this may be the issue of why I cannot delete these old backup sets.

    I can’t find the old backup sets via ftp or when I do a search using my cPanel File manager search of the entire site, so I’m not even sure where they are located. I can see the new backup sets and the gz and other files for each backup, but can’t find the old actual files for the older backup sets that I can’t delete.

    I’ve read many threads on this forum and I’ve deactivated, deleted, deleted all the data and then reinstalled this plugin and they old data sets are still there but I can’t delete them.

    For example:

    Feb 28, 2023 9:28 Database Plugins Themes Uploads Others

    How can I delete these old backup sets?

    Thank you for your help
    Mark

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi Mark,

    Please select the backup sets you wish to delete and then click ‘Delete’.
    When the box pops up uncheck the ‘Also delete from remote storage’.
    Then click ‘Delete’. This should remove the backup sets from Existing.

    Best regards,

    Nick

    Thread Starter markalexandersite

    (@markalexandersite)

    Hi Nick

    That was the correct solution, it worked, they are all gone!

    I can’t thank you enough for helping me with this.

    Have a great day!

    Thank you,

    Mark

    Plugin Support nrobertsudp

    (@nrobertsudp)

    Hi Mark,

    Thank you very much, I’m happy to have helped.

    Your kindness and positivity makes my day great.

    Have a great day too!

    Best regards,

    Nick

Viewing 3 replies - 1 through 3 (of 3 total)
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