OKTA – something went wrong. Please try again

  • Resolved Lukasz

    (@wpfed)


    2 years, 10 months ago

    Hi,

    I’m setting up 2fa on a site using OKTA but keep getting an error no matter if I choose organization or third party. I tried scanning multiple times and entering code manually. I tried on google authenticator and it does work so seems like something specific to OKTA.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @wpfed

    Thank you very much for using our plugin.

    I am sorry to read about your issue. I need more information to be able to understand what the issue is. To start off with, can you please tell us what error is it?

    Looking forward to hearing from you.

    Thread Starter Lukasz

    (@wpfed)

    Hi @robert681,

    Sorry, I didn’t see your response but did manage to get it working by reinstalling the plugin and manually entering the code instead of scanning it with my phone, it was failing when I was scanning the barcode on my pixel phone.

    Plugin Contributor robertabela

    (@robert681)

    Thank you for the update @wpfed

    I am glad to read all is working well. We will of course run more tests from our end and hopefully we will spot the issue. Should you have any more updates or questions from your end, please drop us a note.

    In the meantime, if you can, please spare a minute to rate our plugin and service. These ratings really help us.

    Thank you and have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)
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