OK but support is non-existent
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We don’t like leaving poor reviews, in fact we’ve never left a negative review before but given our experience with Rookie we feel it’s justified.
As a theme it is ok and it integrates reasonably well with Sportspress from the same authors but there are a lot of issues:
– the menu system doesn’t work as it should on touch screen devices
– the hamburger menu shows inconsistently
– the sidebar displays inconsistently across devices
– the video section on match reports displays incorrectly
– there are a whole host of formatting issues regards responsive displayMost of these should be solved by simple CSS changes.
Where Rookie really fails though is in its support which is basically non-existent. Threads on this forum remain unanswered after weeks. We emailed pre-sales about Rookie Plus, had a response, but none of our follow up emails (sent on May 1st, 8th, 14th and 28th) have been replied to.
We were considering upgrading to Rookie Plus but it’s just not worth the risk if the support is so poor.
Sorry.
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