Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @icemanau,

    Thanks for reaching out about your WhatsApp sharing. For commercial-property-loans/commercial-property-loan/, there are two og:image tags – this is from Yoast SEO, while the source of this is unknown. You should only have one to prevent unexpected behavior as you’re experiencing.

    So, you can perform a conflict check to identify the source of the second one and deactivate it. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    Thread Starter icemanau

    (@icemanau)

    Hi @maybellyne,

    Thank you for looking into this.

    Yes, I am not sure why the plugin is inlcuding the logo as the second OG image and overriding the main image.

    This issue does not exist when blog posts are shared on WhatsApp, only the pages.

    I will undertake the coflict test on our staging site and report back. I will use the health check again.

    Thanks again.

    Thread Starter icemanau

    (@icemanau)

    Hi?@maybellyne,

    This is a quick update.

    The Health Check Plugin has lots of steps involved and I need to set aside appropriate time to go through it.

    I need more time to work through this. Please do not close this thread. I will revert as soon as I can.

    Many thanks.

    Thread Starter icemanau

    (@icemanau)

    Hi @maybellyne,

    This issue was resolved by switching off the open graph function of the theme.

    There was a conflict between Yoast plgin and the theme re the open graph function.

    Thank you for you help on this.

Viewing 4 replies - 1 through 4 (of 4 total)
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