Often am getting authentication unsuccessful issue even for the right password

  • Resolved Sakthivel

    (@saravanankanagaraj)


    4 years ago

    Am facing the 5.7.3 Authentication unsuccessful [BL0PR02CA0138.namprd02.prod.outlook.com] issue often even provided right credentials. Attached the required details. Please help me to fix this issue.

    https://ibb.co/2Kj85PK
    https://ibb.co/j46F011

    Thanks,
    Saravanan

    • This topic was modified 4 years ago by Sakthivel.
    • This topic was modified 4 years ago by Sakthivel.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Tim

    (@tneville)

    Hi Saravanan,

    Using outgoing SMTP server of smtp.office365.com on Port 587 works best for me. Encryption would be STARTTLS.

    Can you post the settings for your outgoing mail?

    Kind Regards,
    Tim

    Thread Starter Sakthivel

    (@saravanankanagaraj)

    Hi @tneville

    I have updated the app password instead of the normal login password. Now it’s working fine thanks for the reply.

    Regards,
    Saravanan

    Tim

    (@tneville)

    Hi @saravanankanagaraj,

    Ah, great news! Don’t forget to mark this thread as resolved. There is a checkbox just below where your message is typed. ??

    Kind Regards,
    Tim

    Thread Starter Sakthivel

    (@saravanankanagaraj)

    Thanks, issue fixed

Viewing 4 replies - 1 through 4 (of 4 total)
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