Official Jetpack Support Resources
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Hello!
Thanks for using Jetpack—we’re sorry to hear that you are having trouble getting things working.
Before you post, there are a few support resources we suggest you review:
- General support tips and frequently asked questions: https://jetpack.me/support/
- More detailed troubleshooting tips: https://jetpack.me/troubleshooting/troubleshooting-tips/
- Currently known issues, including plugin conflicts: https://jetpack.me/troubleshooting/known-issues/
- Error message explanations: https://jetpack.me/troubleshooting/error-messages/
For details on your particular Jetpack installation to help you determine why it’s not connecting properly, you should check out our Debug Tool at https://jetpack.me/support/debug/.
When you do post, please make sure to post your site URL so that we can best assist you. This allows us to see the issue and run some tests on your site.
If none of this helps, you can always get in touch with us via our contact form here:
https://en.support.wordpress.com/contact/?jetpack=needs-serviceThanks!
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