• I am using the plugin to setup office365 as an outgoing mail relay. I can not get the test emails to go through and therefore, the e-commerce functionality, on this site is not operational as a result of lack of emails. Can you please help me out?

    The shop is in test mode and not linked to from the main site yet.

    The log message is:

    Versions:
    WordPress: 4.9.4
    WordPress MS: No
    PHP: 7.0.29
    WP Mail SMTP: 1.2.5

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp.office365.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: Yes
    SMTP Debug:
    2018-04-04 07:43:48 Connection: opening to smtp.office365.com:587, timeout=300, options=array (
    )
    2018-04-04 07:43:48 Connection: opened
    2018-04-04 07:43:48 SERVER -> CLIENT: 220-vm.xava-clients.ie ESMTP Exim 4.89_1 #1 Wed, 04 Apr 2018 08:43:48 +0100
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    2018-04-04 07:43:48 CLIENT -> SERVER: EHLO obriengd.ie
    2018-04-04 07:43:48 SERVER -> CLIENT: 250-vm.xava-clients.ie Hello obriengd.ie [46.22.137.112]
    250-SIZE 52428800
    250-8BITMIME
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250-STARTTLS
    250 HELP
    2018-04-04 07:43:48 CLIENT -> SERVER: STARTTLS
    2018-04-04 07:43:48 SERVER -> CLIENT: 220 TLS go ahead
    2018-04-04 07:43:48 SMTP Error: Could not connect to SMTP host.
    2018-04-04 07:43:48 CLIENT -> SERVER: QUIT
    2018-04-04 07:43:48 SERVER -> CLIENT: 221 vm.xava-clients.ie closing connection
    2018-04-04 07:43:48 Connection: closed
    2018-04-04 07:43:48 SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Please copy only the content of the error debug message above, identified with an orange left border, into the support forum topic if you experience any issues.

    The page I need help with: [log in to see the link]

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