Office 365 Test Email Failed

  • Resolved MANISH

    (@bluekris)


    4 years, 11 months ago

    I’m getting this error while sending test mail (Username and Password are correct)
    `Versions:
    WordPress: 5.3.2
    WordPress MS: No
    PHP: 7.2.24-0ubuntu0.18.04.4
    WP Mail SMTP: 2.0.0

    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not authenticate.
    Host: smtp.office365.com
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)

    Server:
    OpenSSL: OpenSSL 1.1.1 11 Sep 2018
    Apache.mod_security: No
    SMTP Debug:
    2020-04-27 14:03:22 Connection: opening to smtp.office365.com:587, timeout=300, options=array ()

    2020-04-27 14:03:22 CLIENT -> SERVER: AUTH LOGIN

    2020-04-27 14:03:22 SERVER -> CLIENT: 334 VXNlcm5hbWU6

    2020-04-27 14:03:22 CLIENT -> SERVER: Y29udGFjdEBjbG91ZG5pbmV1bml0ZWQuY29t

    2020-04-27 14:03:22 SERVER -> CLIENT: 334 UGFzc3dvcmQ6

    2020-04-27 14:03:22 CLIENT -> SERVER: TGVhZCMxMjM=

    2020-04-27 14:03:32 SERVER -> CLIENT: 535 5.7.3 Authentication unsuccessful [MA1PR01CA0155.INDPRD01.PROD.OUTLOOK.COM]

    2020-04-27 14:03:32 SMTP ERROR: Password command failed: 535 5.7.3 Authentication unsuccessful [MA1PR01CA0155.INDPRD01.PROD.OUTLOOK.COM]

    SMTP Error: Could not authenticate.

    2020-04-27 14:03:32 CLIENT -> SERVER: QUIT

    2020-04-27 14:03:32 SERVER -> CLIENT: 221 2.0.0 Service closing transmission channel

    2020-04-27 14:03:32 Connection: closed

    SMTP Error: Could not authenticate.

    • This topic was modified 4 years, 11 months ago by MANISH.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @bluekris,

    Please make sure you’re authenticating your Office 365 account, and try resetting your password. Do you have 2-step authentication or other security methods within your account enabled?

    Thanks!

    Hi @bluekris – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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