Odd bug impacting gmail form submissions

  • Resolved Mindpigdotcom

    (@mindpigdotcom)


    1 week ago

    Oddly, I get every single admin notification sent to my email when a form is submitted, UNLESS the person submitting their form has put a gmail address in the email section. The email doesnt goto them or send from them, so I’m very confused how any form entry can impact whether it generates an admin notification email successfully.

    The page I need help with: [log in to see the link]

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  • Plugin Support Amimul Ihsan Mahdi

    (@amimulihsanmahdi)

    Hello there,

    From your information, it seems like if the client enters a GMAIL address in the email field, the email notification fails. If this is the case, there might be some issues with the email sending service sending email to the GMAIL addresses. To help us troubleshoot the issue, can you please let us know which SMTP plugin and email-sending service you are using?

    Thank you

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