• Resolved blueelvis

    (@blueelvis)


    Hi!

    We have been using this plugin since a long time. We have one production and one test site for our WordPress Blog. Recently, after restoring the backups of the production on the test site, we faced the following issues –

    1. Some of the posts were not displaying images. I checked the directories and the images were there but simply not accessible.
    2. Some of the posts were missing completely. When checked with Production Site, the posts were there. I manually checked the database of the Test site and the posts are there but simply not being displayed by WordPress
    3. The dates of few posts was different than the production site.
    4. I don’t know if it is valuable or not but recently for some unknown reason, the WordPress got rolled back along with all of the plugins.

    Now, after yesterday’s restore procedure, everything is back to normal. We haven’t done any kind of changes. Everything is hosted by DreamPress as well.

    So, I was wondering if you could provide me with an insight in the backup process? Any idea what could have caused the above problems?

    Have a nice day!

    • This topic was modified 7 years, 6 months ago by blueelvis. Reason: Grammar :0)
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  • Plugin Author Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    1. Some of the posts were not displaying images. I checked the directories and the images were there but simply not accessible.

    Check file permissions and ownership. When you restore, since it’s manual, there’s a possibility of errors.

    2. Some of the posts were missing completely. When checked with Production Site, the posts were there. I manually checked the database of the Test site and the posts are there but simply not being displayed by WordPress

    Are you sure you’re pointed to the right DB prefix?

    3. The dates of few posts was different than the production site.

    That’s REALLY indicative of the wrong DB prefix now…

    4. I don’t know if it is valuable or not but recently for some unknown reason, the WordPress got rolled back along with all of the plugins.

    That probably overwrite your DB and the settings too then. Whatever caused the rollback is going to cause instability in a restore ??

    Thread Starter blueelvis

    (@blueelvis)

    Greetings!

    Check file permissions and ownership. When you restore, since it’s manual, there’s a possibility of errors.

    Checked permissions and ownership. Permissions are preserved while extracting files out of backup and the same user extracts the files which is using them ??

    Are you sure you’re pointed to the right DB prefix?

    Yep. Verified this. In both production and test sites, the prefix is – “wp_”

    That probably overwrite your DB and the settings too then. Whatever caused the rollback is going to cause instability in a restore ??

    We are using DreamPress to manage all the hosting of WordPress on both Production and Test sites. But the issues were happening before rollback of WordPress as well. Any idea what could have happened?

    Thanks and have a nice day!

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