OceanWP theme not loading properly

  • Hello,
    I have just installed WordPress and I want to go ahead and install OceanWP theme with the “MegaGYM” demo, and edit that later using Elementor. Nothing too crazy, or so I thought?

    My website is not loading properly, and what baffles me is that I reset everything from my Hosting provider and it still did not work at all. I’m really confused since I am just starting fresh and this is probably a noobie question.

    I am really lost right now because what I thought will be an easy task is absolutely taking all of my time and I really am beyond confused.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi,

    Please go to Elementor > System Info and check the below parameters.
    ?Make sure that you are using PHP version 7.3 and above, that your WordPress Memory Limit is set to 512M or above, and that your Upload Limit is set to 20MB or above.

    Also, make sure that GD Installed and ZIP Installed are both to YES.

    If any of these parameters do not match, please contact your hosting provider and ask them to help you with the setup mentioned above.

    After you have cleared this up, you can proceed further.

    If you are facing the formatting issue, or your page appearing broken upon installation, following the doc will fix the issue:v https://docs.oceanwp.org/article/774-demo-broken-elementor-page-no-style

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: Source distribution v5.7.26-29
    PHP Version: 7.3.24
    PHP Max Input Vars: 3000
    PHP Max Post Size: 128M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.5.3
    Site URL: https://trutexfooting.com
    Home URL: https://trutexfooting.com
    WP Multisite: No
    Max Upload Size: 128 MB
    Memory limit: 768M
    Permalink Structure: /%postname%
    Language: en-US
    Timezone: -4
    Debug Mode: Inactive

    == Theme ==
    Name: OceanWP
    Version: 2.0.0
    Author: Nick
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36

    == Active Plugins ==
    ActiveCampaign
    Version: 8.1.0
    Author: ActiveCampaign

    ActiveCampaign for Caldera Forms
    Version: 1.0.0
    Author: DigiSavvy

    ActiveCampaign for WooCommerce
    Version: 1.2.13
    Author: ActiveCampaign

    Alfred, the Assistant
    Version: 5.4.4
    Author: 1&1 IONOS

    Caldera Forms
    Version: 1.9.2
    Author: Caldera Forms

    CalderaWP License Manager
    Version: 1.2.10
    Author: CalderaWP

    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd
    Version: 6.0.9.0
    Author: SeedProd

    Conditional Menus
    Version: 1.1.8
    Author: Themify

    Disable Real MIME Check
    Version: 1.0
    Author: Sergey Biryukov

    Elementor
    Version: 3.0.13
    Author: Elementor.com

    Elementor Pro
    Version: 3.0.6
    Author: Elementor.com

    Enhanced E-commerce for Woocommerce store
    Version: 2.3.6.1
    Author: Tatvic

    Facebook for WooCommerce
    Version: 2.1.4
    Author: Facebook

    Jetpack by WordPress.com
    Version: 9.1
    Author: Automattic

    Ocean Cookie Notice
    Version: 1.0.5
    Author: OceanWP

    Ocean Custom Sidebar
    Version: 1.0.6
    Author: OceanWP

    Ocean Elementor Widgets
    Version: 1.2.4
    Author: OceanWP

    Ocean Extra
    Version: 1.6.7
    Author: OceanWP

    Ocean Sticky Header
    Version: 1.2.0
    Author: OceanWP

    Official Facebook Pixel
    Version: 2.2.1
    Author: Facebook

    UpdraftPlus – Backup/Restore
    Version: 1.16.34
    Author: UpdraftPlus.Com, DavidAnderson

    WooCommerce
    Version: 4.7.0
    Author: Automattic

    WooCommerce Admin
    Version: 1.6.3
    Author: WooCommerce

    WooCommerce First Data Payeezy Gateway
    Version: 4.3.1
    Author: SkyVerge

    WooCommerce Google Ads Conversion Tracking
    Version: 1.6.9
    Author: Wolf+B?r Agency

    WooCommerce PayPal Checkout Gateway
    Version: 2.1.0
    Author: WooCommerce

    WooCommerce Product Add-Ons Ultimate
    Version: 3.7.22
    Author: Plugin Republic

    WooCommerce Sequential Order Numbers Pro
    Version: 1.15.3
    Author: SkyVerge

    WooCommerce Shipping & Tax
    Version: 1.25.2
    Author: Automattic

    WooCommerce Shipping Per Product v2
    Version: 2.3.5
    Author: WooCommerce

    WooCommerce WWE LTL Quotes
    Version: 4.3.12
    Author: Eniture Technology

    Woo Discount Rules
    Version: 2.3.2
    Author: Flycart Technologies LLP

    Woo Discount Rules PRO 2.0
    Version: 2.3.2
    Author: Flycart Technologies LLP

    WPForms Lite
    Version: 1.6.3.1
    Author: WPForms

    Yoast SEO
    Version: 15.3
    Author: Team Yoast

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    == Elements Usage ==

    footer : 2
    heading : 5
    icon-list : 4
    social-icons : 1
    page : 8
    accordion : 2
    button : 24
    divider : 26
    flip-box : 3
    heading : 92
    html : 6
    icon : 8
    image : 105
    image-carousel : 2
    menu-anchor : 2
    price-list : 5
    reviews : 1
    shortcode : 2
    spacer : 12
    text-editor : 117
    video : 10
    woocommerce-products : 4
    product : 1
    woocommerce-breadcrumb : 1
    woocommerce-product-add-to-cart : 1
    woocommerce-product-additional-information : 1
    woocommerce-product-content : 1
    woocommerce-product-images : 1
    woocommerce-product-price : 1
    woocommerce-product-related : 1
    woocommerce-product-short-description : 1
    woocommerce-product-title : 1
    woocommerce-product-upsell : 1
    section : 6
    button : 1
    heading : 11
    icon-list : 8
    social-icons : 1
    spacer : 1
    text-editor : 1
    widget : 0
    alert : 2
    icon-list : 4
    wp-post : 1
    heading : 5
    image : 13
    oew-caldera-forms : 1
    oew-table : 1
    text-editor : 17
    wp-page : 22
    accordion : 2
    breadcrumbs : 1
    button : 20
    divider : 16
    flip-box : 3
    form : 1
    heading : 97
    html : 3
    icon-list : 4
    image : 99
    image-box : 2
    image-carousel : 1
    media-carousel : 1
    menu-anchor : 1
    oew-blog-grid : 1
    oew-image-comparison : 1
    slides : 4
    social-icons : 1
    spacer : 8
    testimonial : 1
    testimonial-carousel : 1
    text-editor : 122
    video : 8
    wc-categories : 1
    woocommerce-products : 11
    wp-widget-caldera_forms_widget : 2
    product-archive : 2
    wc-categories : 3
    woocommerce-breadcrumb : 1

    == Log ==

    Log: showing 20 of 322020-09-01 15:49:41 [info] elementor::elementor_updater Started
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Start
    2020-09-01 15:49:41 [info] Elementor/Upgrades – _v_3_0_5_re_move_space_between_widgets_to_kit Finished
    2020-09-01 15:49:41 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.14’,
    ‘to’ => ‘3.0.5’,
    )]
    2020-09-01 15:49:41 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.14’,
    ‘to’ => ‘3.0.5’,
    )]
    2020-09-01 20:42:07 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor Pro’,
    ‘from’ => ‘2.9.5’,
    ‘to’ => ‘3.0.2’,
    )]
    2020-09-06 20:42:31 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.5’,
    ‘to’ => ‘3.0.6’,
    )]
    2020-09-30 16:34:45 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.6’,
    ‘to’ => ‘3.0.11’,
    )]
    2020-09-30 16:34:55 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor Pro’,
    ‘from’ => ‘3.0.2’,
    ‘to’ => ‘3.0.5’,
    )]
    2020-11-01 13:59:59 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.11’,
    ‘to’ => ‘3.0.12’,
    )]
    2020-11-14 15:16:47 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.0.12’,
    ‘to’ => ‘3.0.13’,
    )]
    2020-11-14 15:16:51 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor Pro’,
    ‘from’ => ‘3.0.5’,
    ‘to’ => ‘3.0.6’,
    )]

    JS: showing 7 of 7JS: 2020-03-05 13:41:43 [error X 5][https://trutexequestrian.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.9.4:7:32295] Cannot read property \’data\’ of undefined
    JS: 2020-03-20 03:17:04 [error X 5][https://trutexequestrian.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=2.9.6:2:98603] Commands internal: document/history/delete-transaction not found.
    JS: 2020-09-01 19:19:41 [error X 11][https://trutexfooting.com/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=2.9.5:2:6587] Cannot read property \’getEditModel\’ of null
    JS: 2020-09-22 17:32:21 [error X 1][https://trutexfooting.com/wp-content/plugins/elementor/assets/js/common.min.js?ver=3.0.6:2:115457] Data commands: undefined not found.
    JS: 2020-09-22 17:38:18 [error X 5][https://trutexfooting.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.0.6:2:54712] An invalid argument supplied as multiple control value [array (
    ‘category’ => ‘InvalidElementData’,
    ‘tag’ => ‘Element undefined got as icon value. Expected array or object.’,
    )]
    JS: 2020-09-23 13:04:01 [error X 13][https://trutexfooting.com/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.0.2:2:46558] Failed to execute \’observe\’ on \’IntersectionObserver\’: parameter 1 is not of type \’Element\’.
    JS: 2020-10-10 14:04:37 [error X 7][https://trutexfooting.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.0.11:2:474337] Cannot read property \’document\’ of undefined

    PHP: showing 3 of 3PHP: 2020-09-16 18:08:57 [notice X 27][/home/customer/www/trutexfooting.com/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    PHP: 2020-09-22 17:13:03 [notice X 24][/home/customer/www/trutexfooting.com/public_html/wp-content/plugins/elementor/includes/managers/image.php::33] Undefined index: size [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    PHP: 2020-10-10 16:43:10 [notice X 1][/home/customer/www/trutexfooting.com/public_html/wp-content/plugins/elementor-pro/modules/forms/classes/activecampaign-handler.php::133] Undefined index: checkbox [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    is it resolved?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘OceanWP theme not loading properly’ is closed to new replies.