OceanWP + Elementor page – displayed in backend but not live

  • Resolved mark5382

    (@mark5382)


    4 years, 3 months ago

    Hi,
    I can only see the correct OceanWP/Elementor build on the backend. When I go to view the live site, there is nothing there but the empty standard WP blank page with header.
    The home site is in the “pages” menu of wp and can be edited with elementor. But the page is displayed like you open the “home” page with wp editor.

    Host:
    1und1 IONOS

    PHP:
    PHP 7.4

    Installed:
    WP 5.4 (nicht 5.5)
    Elementor 2.9.14
    Envato Elements 2.0.5
    Oceans Extra 1.6.5

    
### wp-core ###

version: 5.4.2
site_language: de_DE
user_language: de_DE
timezone: +00:00
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /homepages/32/d833341099/htdocs/clickandbuilds/Imany
wordpress_size: 134,20 MB (140716116 bytes)
uploads_path: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/uploads
uploads_size: 68,04 MB (71346527 bytes)
themes_path: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/themes
themes_size: 16,93 MB (17749323 bytes)
plugins_path: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/plugins
plugins_size: 73,09 MB (76636513 bytes)
database_size: 8,25 MB (8650752 bytes)
total_size: 300,50 MB (315099231 bytes)

### wp-active-theme ###

name: OceanWP (oceanwp)
version: 1.8.3 (latest version: 1.8.6)
author: Nick
author_website: https://oceanwp.org/about-me/
parent_theme: none
theme_features: menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, editor-style, customize-selective-refresh-widgets, align-wide, wp-block-styles, responsive-embeds, editor-styles, widgets
theme_path: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/themes/oceanwp

### wp-themes-inactive (3) ###

Twenty Nineteen: version: 1.6, author: WordPress-Team (latest version: 1.7)
Twenty Seventeen: version: 2.3, author: WordPress-Team (latest version: 2.4)
Twenty Twenty: version: 1.4, author: WordPress-Team (latest version: 1.5)

### wp-mu-plugins (1) ###

1&1 Product Subdomain: version: 1.1.0, author: 1&1

### wp-plugins-active (5) ###

Contact Form 7: version: 5.2.1, author: Takayuki Miyoshi
Elementor: version: 2.9.14, author: Elementor.com
Envato Elements: version: 2.0.5, author: Envato
Ocean Extra: version: 1.6.5, author: OceanWP
UpdraftPlus - Backup/Restore: version: 1.16.26, author: UpdraftPlus.Com, DavidAnderson

### wp-plugins-inactive (3) ###

Akismet Anti-Spam: version: 4.1.6, author: Automattic
Alfred, the Assistant: version: 5.5.1, author: 1&1 IONOS
Yoast SEO: version: 14.7, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Nicht verfügbar
imagemagick_version: Nicht verfügbar
gd_version: 2.2.5
ghostscript_version: 9.27

### wp-server ###

server_architecture: Linux 4.4.232-icpu-051 x86_64
httpd_software: Apache
php_version: 7.4.9 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 268435456
max_input_time: -1
upload_max_size: 67108864
php_post_max_size: 67108864
curl_version: 7.64.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: false
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.30-log
client_version: mysqlnd 7.4.9

### wp-constants ###

WP_HOME: https://www.imany.de
WP_SITEURL: https://www.imany.de
WP_CONTENT_DIR: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content
WP_PLUGIN_DIR: /homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    have you published or update the page? Edit the pages/posts and try to update the page again, and check it works or not

    Thread Starter mark5382

    (@mark5382)

    Hi,

    yes it’s published. I just tried it again, including using php 7.2, 7.3, 7.4 (newest).
    But it still shows the blank standart header and not the finished page that I can edit with elementor.

    Hi,

    Please share the snapshot of the issue while trying to edit with the elementor.
    and go to Elementor > System info, and share WordPress memory limit.

    Thread Starter mark5382

    (@mark5382)

    Hi Abhishek,

    following the system info while edited with elementor. Is that what you asked for?

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MySQL Community Server (GPL) v5.7.30
    PHP Version: 7.4.9
    PHP Max Input Vars: 1000
    PHP Max Post Size: 67108864
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.4.2
    Site URL: https://www.imany.de
    Home URL: https://www.imany.de
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 268435456
    Permalink Structure: /%postname%/
    Language: de-DE
    Timezone: 0
    Debug Mode: Inactive

    == Theme ==
    Name: OceanWP
    Version: 1.8.3
    Author: Nick
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: de_DE
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0

    == Active Plugins ==
    Contact Form 7
    Version: 5.2.1
    Author: Takayuki Miyoshi

    Elementor
    Version: 2.9.14
    Author: Elementor.com

    Envato Elements
    Version: 2.0.5
    Author: Envato

    Ocean Extra
    Version: 1.6.5
    Author: OceanWP

    UpdraftPlus – Backup/Restore
    Version: 1.16.26
    Author: UpdraftPlus.Com, DavidAnderson

    == Must-Use Plugins ==
    1&1 Product Subdomain
    Version: 1.1.0
    Author: 1&1

    == Elements Usage ==

    section : 31
    accordion : 4
    button : 22
    divider : 41
    google_maps : 1
    heading : 146
    icon : 12
    icon-box : 20
    icon-list : 11
    image : 30
    image-box : 6
    image-carousel : 1
    image-gallery : 1
    social-icons : 4
    spacer : 28
    testimonial : 12
    text-editor : 71
    video : 3
    wp-page : 1
    accordion : 1
    button : 3
    divider : 3
    heading : 36
    icon-box : 8
    image : 22
    shortcode : 1
    spacer : 11
    testimonial : 7
    text-editor : 38

    == Log ==

    PHP: showing 1 of 1PHP: 2020-06-25 08:14:57 [notice X 16][/homepages/32/d833341099/htdocs/clickandbuilds/Imany/wp-content/plugins/elementor/includes/libraries/bfi-thumb/bfi-thumb.php::492] Trying to access array offset on value of type bool [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    JS: showing 1 of 1JS: 2020-06-25 15:59:47 [error X 215][https://s833341093.online.de/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:19643] this.getColorRepresentation() is null

    Log: showing 1 of 12020-08-17 14:48:37 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.9.13’,
    ‘to’ => ‘2.9.14’,
    )]

    Hi,

    Info looks ok.
    Try to switch the theme to default like twenty twenty and check if it working or not?
    Share the snapshot also of your editor page and page URL to check the issue.

    Thread Starter mark5382

    (@mark5382)

    It was the “static” page.

    Thx

Viewing 6 replies - 1 through 6 (of 6 total)
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