• Hello,

    I have been dealing with this issue for a week and reached out to my hosting site, elementor and even paid to get a reply using a ticket. Through talking with the different parties we have figured out that this is a theme and plugin issue.

    I cannot edit my pages with elementor when I activate the Ocean Extra Plugin, and when I deactivate it I can. However, my header and footer are missing key components (like the menu in the header and the email sign ups in the footer). My settings are set to the customized header, but I cannot even edit the header and footer as everything goes blank when I activate Ocean Extra Plugin. I have been trying to figure this out for quite a while now and have gone through many people who point to this being an Ocean Extra problem. Please help! Thank you in advance.

    • This topic was modified 4 years, 8 months ago by sden1.

    The page I need help with: [log in to see the link]

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  • Plugin Author Amit Singh

    (@apprimit)

    Hello,

    Kindly try to disable all the plugin except for the Ocean Extra + Elementor and check it works or not. If it works, then enable plugin one by one to check for a possible conflict. Also, share the error log so that I can check it?

    I have same problem.

    I have only 2 plugins, Ocean Extra and Elementor, when Ocean Extra active, Elementor cannot edit the page. any solution for me to check?
    thanks

    • This reply was modified 4 years, 5 months ago by weigang.
Viewing 2 replies - 1 through 2 (of 2 total)
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