SLOTSGO 11.Enjoy Free 888+200 Daily Legal Bonus

raidje
(@raidje)

1 year, 4 months ago
Hi,

my ocean extra plugin is installed but seems to be desactivated…i don’t no why.

Could you help please ?

Here are my info system :

== Server Environment ==
Operating System: Linux
Software: nginx/1.24.0
MySQL version: MariaDB Server v5.5.61-MariaDB-38.13
PHP Version: 7.4.33
PHP Memory Limit: 128M
PHP Max Input Vars: 1000
PHP Max Post Size: 8M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 6.2.2
Site URL: https://www.sagesse.fr
Home URL: https://www.sagesse.fr
WP Multisite: Yes
Max Upload Size: 1 Mo
Memory limit: 512M
Max Memory limit: 768M
Permalink Structure: /%postname%/
Language: fr-FR
Timezone: Europe/Paris
Admin Email: [email protected]
Debug Mode: Inactive

== Theme ==
Name: OceanWP Child
Version: 1.0
Author: Nick
Child Theme: Yes
Parent Theme Name: OceanWP
Parent Theme Version: 3.4.7
Parent Theme Author: OceanWP

== User ==
Role: administrator
WP Profile lang: fr_FR
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36

== Active Plugins ==
Akismet Anti-Spam: Spam Protection
Version: 5.2
Author: Automattic – Anti Spam Team
```
Conditional Fields for Contact Form 7
    Version: 2.3.4
    Author: Jules Colle

Contact Form 7
    Version: 5.7.7
    Author: Takayuki Miyoshi
```
== Network Plugins ==
Advanced Custom Fields
Version: 6.1.7
Author: WP Engine
```
Akismet Anti-Spam: Spam Protection
    Version: 5.2
    Author: Automattic - Anti Spam Team

Broadcast
    Version: 50.01
    Author: edward_plainview

Broadcast 3rd Party Pack
    Version: 48.11
    Author: edward_plainview

Broadcast Efficiency Pack
    Version: 49.02
    Author: edward_plainview

CM Tooltip Glossary
    Version: 4.2.8
    Author: CreativeMindsSolutions

Conditional Fields for Contact Form 7
    Version: 2.3.4
    Author: Jules Colle

Contact Form 7
    Version: 5.7.7
    Author: Takayuki Miyoshi

CookieYes | GDPR Cookie Consent
    Version: 3.1.1
    Author: CookieYes

Duplicate Page
    Version: 4.5.2
    Author: mndpsingh287

Elementor
    Version: 3.14.1
    Author: Elementor.com

LightStart - Maintenance Mode, Coming Soon and Landing Page Builder
    Version: 2.6.8
    Author: Themeisle

Media Sync
    Version: 1.3.1
    Author: Erol ?ivina

Multi Step for Contact Form 7 (Lite)
    Version: 2.7.5
    Author: NinjaTeam

Ocean Modal Window
    Version: 2.1.0
    Author: OceanWP

Ocean Posts Slider
    Version: 2.0.5
    Author: OceanWP

Ocean Social Sharing
    Version: 2.0.4
    Author: OceanWP

Ocean Stick Anything
    Version: 2.0.6
    Author: OceanWP

Redirection
    Version: 5.3.10
    Author: John Godley

Shortcodes Ultimate
    Version: 5.13.2
    Author: Vova Anokhin

Skyboot Custom Icons for Elementor - Elementor Icons library
    Version: 1.0.6
    Author: Skybootstrap

Smart Slider 3
    Version: 3.5.1.17
    Author: Nextend

User Role Editor
    Version: 4.63.3
    Author: Vladimir Garagulya

Wordfence Security
    Version: 7.10.2
    Author: Wordfence

WP Rollback
    Version: 1.7.3
    Author: GiveWP.com

WP Store Locator
    Version: 2.2.240
    Author: Tijmen Smit

Yoast SEO
    Version: 20.12
    Author: Team Yoast
```
== Must-Use Plugins ==
Elementor Safe Mode
Version: 1.0.0
Author: Elementor.com

== Expériences d’Elementor ==
Sortie DOM optimisée: Actif
Amélioration du chargement des ressources: Actif
Optimisation du chargement du CSS: Actif
Ic?nes de police ? inline ?: Inactif par défaut
Améliorations de l’accessibilité: Actif par défaut
Points d’arrêt personnalisés supplémentaires: Actif par défaut
admin_menu_rearrangement: Inactif par défaut
Conteneur Flexbox: Inactif par défaut
Mettre à niveau la bibliothèque Swiper: Actif
Conteneur grille: Inactif par défaut
Barre supérieure de l’éditeur: Inactif par défaut
Page d’atterrissage: Actif par défaut
éléments imbriqués: Inactif par défaut
Accordéon imbriqué: Inactif par défaut
Chargement différé des images d’arrière-plan: Actif
Guide de style global: Inactif par défaut

== Journal ==

Log: showing 20 of 372023-01-30 01:41:44 [info] elementor::elementor_updater Started
2023-01-30 01:41:44 [info] Elementor/Upgrades – _on_each_version Start
2023-01-30 01:41:44 [info] Elementor/Upgrades – _on_each_version Finished
2023-01-30 01:41:44 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.10.1’,
‘to’ => ‘3.10.2’,
)]
2023-01-30 01:41:44 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.10.1’,
‘to’ => ‘3.10.2’,
)]
2023-01-30 01:41:45 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.10.1’,
‘to’ => ‘3.10.2’,
)]
2023-04-18 15:50:03 [info] elementor::elementor_updater Started
2023-04-18 15:50:03 [info] Elementor/Upgrades – _on_each_version Start
2023-04-18 15:50:03 [info] Elementor/Upgrades – _on_each_version Finished
2023-04-18 15:50:03 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.10.2’,
‘to’ => ‘3.12.1’,
)]
2023-04-24 01:45:08 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.12.1’,
‘to’ => ‘3.12.2’,
)]
2023-04-24 01:45:08 [info] elementor::elementor_updater Started
2023-04-24 01:45:08 [info] Elementor/Upgrades – _on_each_version Start
2023-04-24 01:45:08 [info] Elementor/Upgrades – _on_each_version Finished
2023-04-24 01:45:08 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.12.1’,
‘to’ => ‘3.12.2’,
)]
2023-04-24 01:45:10 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.12.1’,
‘to’ => ‘3.12.2’,
)]
2023-07-28 10:04:54 [info] elementor::elementor_updater Started
2023-07-28 10:04:54 [info] Elementor/Upgrades – _on_each_version Start
2023-07-28 10:04:54 [info] Elementor/Upgrades – _on_each_version Finished
2023-07-28 10:04:54 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.12.2’,
‘to’ => ‘3.14.1’,
)]

JS: showing 6 of 6JS: 2023-01-13 11:21:21 [error X 3][https://www.sagesse.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.10.0:3:304852] Cannot read properties of undefined (reading ‘html’)
JS: 2023-01-13 14:19:01 [error X 9][https://www.sagesse.fr/wp-includes/js/jquery/jquery.min.js?ver=3.6.1:2:51824] Cannot read properties of undefined (reading ‘replace’)
JS: 2023-01-17 15:57:29 [error X 3][https://www.sagesse.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.10.0:3:1075047] Cannot read properties of null (reading ‘getBoundingClientRect’)
JS: 2023-01-25 10:54:51 [error X 9][https://www.sagesse.fr/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.10.1:2:9135] Cannot read properties of undefined (reading ‘attributes’)
JS: 2023-02-07 13:09:24 [error X 1][https://www.sagesse.fr/wp-includes/js/jquery/jquery.min.js?ver=3.6.1:2:31703] elementor_new_template_form_controls is not defined
JS: 2023-02-07 13:14:05 [error X 1][https://www.sagesse.fr/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.10.2:3:781831] Cannot read properties of undefined (reading ‘toLowerCase’)

== Elementor – Compatibility Tag ==

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Shahin
(@skalanter)

1 year, 3 months ago

Hello @raidje,

I’m sorry, but I didn’t quite understand your issue.
Please explain your issue, including screenshots, URLs, and any other document, so we can understand and check it better. You can upload your files to one of the following online services:
https://postimages.org
https://loom.com
https://drive.google.com
https://wetransfer.com
https://dropbox.com
Or any other service you know.

In the meantime, if you think a plugin is broken on your website and cannot activate it, ensure all permission(read and write) on your host is correct(you can ask your host provider). Then try to delete the plugin’s folder (wp-content/plugin) from the FTP/sFTP client and re-install the plugin.

Please keep us posted.
Thank you,
Best Regards

Thread Starter raidje
(@raidje)

1 year, 3 months ago

Hello shalin,

i deleted the plugin and reinstalled it and it seems to work….

thank you

Shahin
(@skalanter)

1 year, 3 months ago

You’re welcome.
I’m glad it is solved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘ocean extra not working’ is closed to new replies.