• Resolved avgrafica

    (@avgrafica)


    Hello

    I would create an event in Google Analytics everytime the chat is activate.
    From the events in real time I see that analytics recognize the action taken, but I cannot record it among the analytics objectives. I do not see any records when setting the system with the parameters explained on this page
    https://holithemes.com/plugins/click-to-chat/google-analytics/

    Category: CLICK TO CHAT for WhatsApp
    Action: Return Type: Chat/Group/Share
    Label: {{post-title}}, {{URL}}

    Nor with the slightly different ones that I see appear in the event in real time.

    Category: Click to Chat for WhatsApp
    Action: chat: phonenumber

    Regards

    • This topic was modified 4 years ago by avgrafica.
    • This topic was modified 4 years ago by avgrafica.
    • This topic was modified 4 years ago by avgrafica.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bhvreddy

    (@bhvreddy)

    Hi,

    Google analytics event will creates automatically. ( we no need to make any settings )

    plugin creates the event like this.

    Category: Click to Chat for WhatsApp
    Action: chat: 39*********
    Label: Ritiro e smaltimento macerie e calcinacci in Lombardia – Alex-Rent srl, https://www.ecologicalworld.it/

    Here Action: return_type: number
    as the user clicks on chat the return type is chat

    Thank you so much for the message. we just updated the docs page.

    Have a nice day!

    Thread Starter avgrafica

    (@avgrafica)

    Thank you, now work!
    I left the lable blank because you work on all the pages of the site

    Regards

    • This reply was modified 4 years ago by avgrafica.
Viewing 2 replies - 1 through 2 (of 2 total)
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