• Resolved bennipg

    (@bennipg)


    Hello,
    I am working on my first site for a client and wanted to use complianz. This has worked great for another side of me.

    Unfortunately I now have the problem that the cookie settings/Cookie policy on the page generated by the plugin do not work.
    It is always just says [object Object]. A new installation didn’t help either.

    Anyone know how I fix this error?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    This usually means your rest api is blocked. Please check if you have a plugin enabled which blocks the rest api.

    Thread Starter bennipg

    (@bennipg)

    Thank you for the fast feedback. I’m very new to WordPress so I don’t know what the Rest API is and what is blocking it. I have the following plugins active:

    WPKit For Elementor
    WPForms Lite
    Unlimited Elements for Elementor
    Typeform
    TM Elementor Addons
    Tiny Portfolio Widgets For Elementor
    Templately
    Team Revolution Layouts for Elementor
    Royal Elementor Addons
    Ocean Social Sharing
    Ocean Extra
    Hover Box for Elementor
    Essential Addons for Elementor
    Database Cleaner & Optimizer (2022)

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @bennipg,

    An easy way to find out which plugin blocks the REST API on your website, would be by using the Health Check & Troubleshooting plugin.

    After activating this plugin, navigate to Plugins > Installed Plugins on your website and click “Troubleshoot” under the Complianz plugin. You will now see a version of the site with only Complianz activated, in which the [object Object] issue should be resolved.

    You can now start re-enabling plugins one-by-one, until the issue reappears. That would tell you exactly which plugin causes the behavior on your website.

    You can always disable the troubleshooting mode under Plugins > Installed Plugins, the site will be exactly as it was prior to the activation of Troubleshooting mode.

    Kind regards,
    Jarno

    Thread Starter bennipg

    (@bennipg)

    Hello, thank you very much for the tip. I disabled all plugins with the plugin but the error still remains. Even if I update the cookies page. Do I have to reinstall the complianz plugin or should it work like this?

    Thread Starter bennipg

    (@bennipg)

    Found the problem. The permalinks were set incorrectly. sry

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @bennipg,

    Thank you for sharing your solution with us, glad to hear you’ve already been able to resolve the issue!

    If any further assistance is needed, feel free to reach out.

    Kind regards,
    Jarno

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘[object Object] Cookie selection’ is closed to new replies.