object has no ‘customsValue’ property

  • Resolved JonasSchindler

    (@jonasschindler)


    5 years, 9 months ago

    Hi,

    when trying to create a shipping label for an order FROM germany TO Switzerland we get the following error:

    SOAP-ERROR: Encoding: object has no ‘customsValue’ property

    I can’t see where I can put a value neither on the product page nor on the order page.

    Do you know what am I missing here?

    Thank you!
    Jonas

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