OAuth connection fails with curl timeout

  • Resolved rawing

    (@rawing)


    1 month, 1 week ago

    Whenever I try to set up the new OAuth connection, I have to wait at the “Taking you back to verify-stripe.webtoffee.com” page for a long time until it ultimately fails with the error “An error occurred while connecting to Stripe. CURL error: Connection timed out after 45000 milliseconds.“

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @rawing,

    The error message you received indicates that a request made by your server to an external URL (in this case, likely Stripe’s API) took too long to complete and ultimately failed due to a timeout.

    Firewalls or security configurations (e.g., IP restrictions) may block outgoing requests from your server to Stripe APP. We use the?IP?128.199.13.9 for the API server. Try whitelisting this IP on your firewall at hosting provider end and see how it goes.

    Thread Starter rawing

    (@rawing)

    That solved the problem, thanks!

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