Number of tickets

Also cannot purchase tickets as it turns out, checkout page redirects back to event

Hi,

Greetings! Thanks for reaching out to us.

We are sincerely sorry that this happened to you. This is not supposed to happen. Because we have not received any such issue from any client. Looks like it’s conflicting with other plugins or something.

We will suggest you do deactivate all plugins one by one from your site and set a default theme to check if your system is working correctly or not. After trying all these things, if your problem is not solved then, It would be great if you follow our PINNED post and reach us more. So that, we can help you more with it.

Hope you can understand.

Thanks for being with us. Good day!

Best Regards

Hi,

I also faced the same issue.

I have set ticket count as 100 and already 2 tickets has been sold. And it shows 98 tickets remaining. It’s good.

But, when I made a slight update on events e.g. Event date, and registration time, it resets the ticket count to 100 although the attendees are on the list. Again 2 tickets are sold and the ticket count shows 98 tickets remaining. But in the attendee list, I can see there is 4 tickets sold.

This is major bug of this plugin I think.

Regards,

Ashikur Rahman

Hi,

Greetings! Thanks for reaching out to us.

We are sincerely sorry that this happened to you. This is not supposed to happen. Because we have not received any such issue from any client. And also we have tested it on our site but haven’t found any issues like you have said. Looks like it’s conflicting with other plugins or something.

We will suggest you do deactivate all plugins one by one and switch a default theme from your site and set a default theme to check if your system is working correctly or not. After trying all these things, if your problem is not solved then, It would be great if you follow our PINNED post and reach us more. So that, we can help you more with it.

Hope you can understand.

Thanks for being with us. Good day!

Best Regards