number of missing invoices

  • Resolved ldavid25

    (@ldavid25)


    3 years, 1 month ago

    Hello, I have some test orders with the invoice number 001, 002 and 003. Then I have some real orders with the numbers 005, 006 and 007. If I delete the orders 001, 002 and 003 and in the “Number of beginning of the invoice” I place the 0, that is, I reset the cash; the next payments will start at 001, up to 004 and then jump to 008?

    PS: note that the order with invoice 004 was previously deleted

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @ldavid25,

    Each time you generate an PDF invoice, its numbering system increase in 1, and it’s not restored when you manually delete a specific invoice or the order directly. You need to manually restore your document numbering using the Next invoice number setting, as you have realized.

    However, restoring the numbering will not fix the issue you explained, because our plugin will not check already created numbers, so when the numbering reaches 4, it will not jump to 8, but it will continue in 5. That is, you’ll have duplicated numbers! That’s why it’s a good practice to reset your numbering system immediately after creating an invoice in a testing order, reducing your numbering by 1.

    The best I can recommend for your case is to follow the steps my colleague Ewout left in his reply here.

    Hope it helps!

Viewing 1 replies (of 1 total)
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