Number of Images in Gallery

Hello there,
we hope you’re doing well!

It seems that there are elements of the image grid that are not being loaded. This may be due to some incompatibility with plugins or your theme, so I recommend you perform the following tests to see if at any point the problem disappears:

• Switch to a default WordPress theme like 2023. If the problem disappears, I recommend you contact your theme support.
• Leave only WooCommerce and our plugin active.
• if the problem disappears, activate your plugins in batches until you find the cause.

We will be attentive to your response.

Best regards.

Ok, I switched the theme to 2023 and 2021, and have the same problem with the images not showing up. I deactivated all the plugins except for woocommerce and the gift card. No improvement. Where do I go from here?

the only thing I can think of is to have a separate product page for each category of gift card

Hello there,

I can’t reproduce the error on my site:

Have you updated the plugin to the latest version?

Could you verify by updating your product, or by creating a new one?

You can also try selecting a specific image category.

We will be attentive to your response.

Best regards.

I have the latest version of the plugin installed. I found a staging copy of my site from January of this year, and the plugin works perfectly — there are 10 images shown. I went ahead and created a new product and divided the images between the two product classes. So far it works