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Resolved InventiveWebDesign
(@inventivewebdesign)

3 weeks, 5 days ago

I have a form that has a number field. When I look in the form preview (while building the form) that number field has an up/down arrow to the right when I hover over it. When I go to the live form these up/down arrows don’t appear upon hover. Is there anyway I can get them to appear on the front end of the website? Actually, it would be nice if they were always there instead of just on hover state but I will take either option to get going.

Gp here https://energybalanceinitiative.com/go-far-workshops-for-instructors/#register and then you can scroll down the form to the Course Registration section and select a workshop in the “Please select a registration option below:” field to make the number field appear and see that they have no up/down arrows.

I not seeing it in Google Chrome, Brave or Microsoft Edge but I do see it in Firefox.

Here is a video about what I am talking about: https://app.screencastify.com/v3/watch/MTTazKRKe2MMcwt43LLR

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Laura – WPMU DEV Support
(@wpmudevsupport3)

3 weeks, 5 days ago

Hi @inventivewebdesign

Hope this message finds you well.

I was able to reproduce what you explained in your video, but I could not reproduce it on my site:

https://prnt.sc/Klrxpw3C1iKN

We would like to take a look at your form, still, this sounds like a plugin/theme conflict.

Could you export your form using the guide on this link: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export? Once exported, kindly use a Cloud service like Google Drive, pastebin.com, or similar to share it. If you have sensitive data, please duplicate the form, remove it, and export the form.

Best regards,
Laura

Thread Starter InventiveWebDesign
(@inventivewebdesign)

3 weeks, 5 days ago

Here you go! https://drive.google.com/file/d/1zPC831qpS7W8mWcyJH0fEyKTDIQ9w8L8/view?usp=sharing

Plugin Support Laura – WPMU DEV Support
(@wpmudevsupport3)

3 weeks, 4 days ago

Hi @inventivewebdesign

Thanks for the information.

After importing the form I could not reproduce the issue on my site, the arrows do show up:

https://prnt.sc/KWnT0QJ2BF2h

As mentioned before this might be a plugin/theme conflict, in such a case, could you perform a conflict test? Kindly follow this guide https://wpmudev.com/docs/getting-started/getting-support/#conflict-test

We strongly suggest you perform this test on a staging site or run a backup before.

Let us know the results.

Best regards,
Laura

Plugin Support Nithin – WPMU DEV Support
(@wpmudevsupport11)

2 weeks, 4 days ago

Hi @inventivewebdesign,

Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

Regards,

Nithin

Viewing 4 replies - 1 through 4 (of 4 total)

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Number field and up/down arrows

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