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  • @tinysauce — Thanks for using nRelate on your site.

    We index new content automatically so a re-index isn’t necessary. However, if you change your category exclusions settings or add new posts to excluded categories, you will need to reindex your site.

    Are you still having issues with this? If you are, please let us know your site URL so we can take a closer look at the issue for you. You can also email [email protected] if you’d prefer not to link to your site on this forum.

    – Katrina @ nRelate

    Thread Starter tinysauce

    (@tinysauce)

    We are no longer using nRelate. With our needs changing, coupled with us not seeing automatic re-indexing for a couple weeks, we decided to go a different route.

    We are using WP Engine for our hosting. Do you know of any cache issues using that host?

    @tinysauce — Sorry to hear. We’re here to help if you wish to try us out again in the future.

    As a note – we don’t re-index automatically, but we do index new posts automatically. Reindexing is a little different than adding new posts to our index, and a reindex is only needed if you delete a post or make substantial changes to an existing post (ie. permalink, title, or featured image).

    – Katrina @ nRelate

Viewing 3 replies - 1 through 3 (of 3 total)
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