Notiify me option is not showing on post type and also on single user page

Okay, it’s removed. No, I am not a pro member, I need basic functionalities, but somehow above is not working for me, however I have checked on different-different setups.
I also checked official documentation of planner in which it shows notification channel in user profile.

@shubham1129 The situation appears to be more complex and may require further troubleshooting.

Unfortunately, asking for login details is against the guidelines of this forum (?Forum Guidelines).

Our Pro users have the advantage of accessing our private helpdesk, allowing for direct troubleshooting on their sites.

Considering the complexity of the issue, we recommend upgrading to the Pro version so we can address and troubleshoot it directly on your site.

If you prefer to keep using the free version, we will need the exact steps on replicating this on fresh WordPress installation.

Yes, I have keep using free using,
“If you prefer to keep using the free version, we will need the exact steps on replicating this on fresh WordPress installation.“
What I have to do for above, I have tested it with fresh WordPress installation already.

@shubham1129 If you have tested it with fresh WordPress installation, do you mind informing us the exact steps to replicate it? Such as:

1. Install fresh WordPress
2. Install PublishPress Planner & Install PublishPres sCapabilities
3. Create “Author” user role
4. etc…

Those information will be helpful for us to replicate the issue in our environment.

@rizaardiyanto

Yes, I have followed same steps as you mentioned but notification channel is not available on user page and I must need it to mute notifications for some user.

• This reply was modified 9 months, 4 weeks ago by shubham1129.

@shubham1129 I asked you to provide me the steps that you did to replicate this issue in fresh WordPress installation and not on your current website.

On above reply, I give you an example, not necessary you need to do that.

@rizaardiyanto
Okay, below are the steps which I followed.
1. Install fresh WordPress.
2. Delete default plugins like Hello dolly and others.
3. Install the planner plugin and add content on notification which should sent when a new post is published.
4. Select ?“Users who selected “Notify me” for the content” user who to notify column in the notification.
5. Check if the notification channel is available on the user profile or not..
The channel is not present on user profile on WP backend.
6. Install the capability plugin and set edit post subscriptions and pp set notification channel, but the channel is not presents on edit user page.

Hi @shubham1129

Please check this recording that did the same exact steps that you mentioned and we are unable to replicate it:

https://www.loom.com/share/a47c717f8da84bba9cfa8785bfb099bd

Let me know if I missed some steps.

Thanks,

@riza@rizaardiyanto
Thank you for the video, I forgot one thing which is I did set notification channels for subscriber on capabilities plugin.
Now it’s resolved with the help of video you have shared.
Thank you for your support and regular reply.

@shubham1129 I’m glad to hear it resolved ??

We appreciate you using our plugin!