Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mike Walsh

    (@mpwalsh8)

    There isn’t anything special about how Email Users extracts users from a role.

    Have you tried setting the BCC limit to something less than 20 to see if that makes a difference?

    Thread Starter simonasa

    (@simonasa)

    I have tryed to set BCC to 100 and notify 23 registered users, but it failed. Talked with hosting provider… they also do not have any limitation. Only 100 email per hour. But thats OK with me.

    Simonas

    Plugin Author Mike Walsh

    (@mpwalsh8)

    Can you elaborate on how you know it failed?

    I would suggest enabling DEBUG mode (it is an option on the Email Users Settings page) and take a look at the headers which are constructed. Does the BCC header contain all 23 target recipients? If not, then we need backtrack and figure out why some of the users aren’t being selected.

    If all 23 intended recipients are present and the header looks correct, then the problem is downstream.

    Back to the BCC limit – I would suggest setting it to 10 and see if it works. In your case, setting the BCC limit to 10 will result in 3 email messages being sent:

    1. Recipients 1-10
    2. Recipients 11-20
    3. Recipients 21-23

    The BCC limit doesn’t truncate your recipient list, it just breaks the sending process up into chunks to prevent header overflow. There are some servers which cannot handle it a very long header string and while 23 isn’t a lot by any means, it is hard to know if a header is getting truncated somewhere.

    Thread Starter simonasa

    (@simonasa)

    Hi,

    as per your recommendation, I have limited BCC to 10 emails and it looks like the issues solved.

    Thanks,
    Simonas

Viewing 4 replies - 1 through 4 (of 4 total)
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