Notifications when appointment is created

Hi,

Yes, the option of email notifications is available in all versions of the plugin:

https://apphourbooking.dwbooster.com/customdownloads/email-settings.png

Thank you for using the plugin!

I saw this tab, but problem is – it doesn’t seem to work for me now. Email is correct, confirmations are turned on, but no messages to either me or testing client email.
On the other hand it’s not mailing issue because I receive emails via contact form – so definitely something in plugin.
That’s why I asked if it’s related to free/paid versions difference.

UPDATE:
I was able to find testing customer emails – they came with big delay (about an hour) on that particular address, so I didn’t notice them when I was testing, for other testing addresses it was almsot instant.

But still, the question is – is there mailing on admin email with notification that “you got a new appointment booked”? Because now I don’t receive such ones, and I’m not sure what options might be for this?

• This reply was modified 4 years, 11 months ago by bonaccorso.

Hi,

Please check the “from” email address used in the settings. Note that if you use a “from” email from a public email service like “@hotmail.com”, “@aol.com”, “@outlook.com”, “@gmail.com”, … it will be filtered by most antispam systems since the email will be identified as “not originated at the expected server”.

Try using a “from” address that belongs to the website domain.

Thank you.

Oh, thank you! Now it’s gmail there, I’ll check with domain’s email and let you know how it goes.