• Resolved mohamettarik

    (@mohamettarik)


    Notifications?

    Nov 04 2023 17:38:18: Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Please, try to synchronize with the cloud.

    i did manual sync but still not reflected.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    Did you refresh the page?

    I have the same problem on another site with the result that the application does not work properly and we cannot accept orders.

    Plugin Support SergeM

    (@serge00)

    Hello @mikepipin,

    Have you tried re-installing the CleanTalk plugin?
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Complete Deactivation” to “On” → Save Changes;
    ? WordPress Admin Page → Plugins → Installed plugins → Anti-Spam by CleanTalk → Deactivate and Delete.

    Then install it anew:
    https://cleantalk.org/help/install-wordpress

    Don’t forget to refresh your website cache after all these steps if you use any.

    Did it help?

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

    Thread Starter mohamettarik

    (@mohamettarik)

    Apology for not following up for a while.

    still not solved.

    Plugin Support SergeM

    (@serge00)

    Please, send us the following:

    1. Your PHP version
    2. Your CMS version
    3. Your webserver error log (it could be found in your hosting account)

    You can send the log either via email:
    [email protected]
    Or create a private ticket:
    https://cleantalk.org/my/support/open

    Thread Starter mohamettarik

    (@mohamettarik)

    I tried complete deactivation one more time and cleared cash it worked. Thank you so much.

    • This reply was modified 1 year, 4 months ago by mohamettarik.
    • This reply was modified 1 year, 4 months ago by mohamettarik.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Notifications Nov 04 2023 17:38:18: Error occurred on last SpamFireWall check.’ is closed to new replies.