Notifications not working

  • Resolved Boris

    (@ispacecrusader)


    3 years, 1 month ago

    Hello,
    the members on my website were not getting any notifications for new posts, so a while ago, via Subscribers > Registered subscribers, I selected all registered users and at the bottom (bulk management) subscribed them to all categories.

    Since then, multiple posts have been published. On the administrative account, I received notifications for each, but regular members did not receive anything.

    Also, the option to opt out of specific categories has vanished from the member profiles.

    Perhaps I misunderstand the way these settings are intended? Do you have some documentation or other means that will help me understand how this plugin should be set up?

    Thank you!
    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Boris, Thanks for informing. Can you please let me have a screenshot. I’ve tested the issues but can’t relate.

    Could you please let me have couple of screenshots so that I can better understand your point.

    Kind Regards
    Tarif Haque

    Thread Starter Boris

    (@ispacecrusader)

    Hello Tarif2100,
    sorry for the long wait. I’m not sure what changed, but the notifications are working now.

    Thanks for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
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