Notifications not working

Hi,

Payments in general are working – transaction generates a wallet, and when payment is received it forwards to my Electrum wallet. However, it doesn’t change the status of the order, and it doesn’t send a notification email, so I’m having to manually reconcile payments that show up in my Electrum wallet with orders in the back and and mark the payment as received.

I assume that the cron job is working, as the funds are showing up as expected, but I have no idea where to look to figure out why the system isn’t seeing the payment received and generating the appropriate notifications/status changes.

Please help!