• Resolved ovitormmatos

    (@ovitormmatos)


    in first time, it work perfect, but after reinstall to test anothers plugins of notification, the notificationx dont show the notifications anymore! already excluded the entries in database, but still dont showing the notification! please help!

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author M Asif Rahman

    (@asif2bd)

    Sorry to hear about the issue you faced. Could you share what type of notice you tried, and what are the sources for your notice?

    Thread Starter ovitormmatos

    (@ovitormmatos)

    Hi M Asif! thanks for u attention.

    already tried all types of notices, comments,reviews, woocommerce order notices.
    already tried post new review and order, but still dont showing!

    Plugin Author M Asif Rahman

    (@asif2bd)

    I am a bit confused, our free version allows only one type of notice, and which plugins review you tried? What is the plugin that you made? Could you share the URL and link of the plugin you are trying to pull reviews? You could send more info via our support page as well.

    Thread Starter ovitormmatos

    (@ovitormmatos)

    Sources of notices tested: woocommerce orders notices, download time, reviews of product
    this all is include in your free version

    Plugin Author M Asif Rahman

    (@asif2bd)

    Our plugin works for only WooCommerce Order, that download or review is for WordPress Plugin Authors, just like NotificationX, to show how many download or review his plugin has got. In the option screen its clearly written download from www.remarpro.com. and we have pretty extensive Documentation here – https://notificationx.com/docs/ . We also have a total of 23 video tutorials showing how to configure – https://www.youtube.com/playlist?list=PLWHp1xKHCfxAj4AAs3kmzmDZKvjv6eycK . This video clearly shows how to configure it for WooCommerce – https://www.youtube.com/watch?v=dVthd36hJ-E .

    it seems you are missing vew very basic things for setup, we have a very straight forward setup guide, and support is there to help, as we all are going through Corona crisis and working remotely, with current support pressure, a response might take logically long, but we even help free user via email support as well.

    • This reply was modified 4 years, 6 months ago by M Asif Rahman. Reason: docs link missing
    Thread Starter ovitormmatos

    (@ovitormmatos)

    I’ll try to be more clear:

    for the first time, it worked perfectly, I had problems with the translation and it was corrected thanks to you, however when testing other news plugins, I decided to use NOTIFICATIONX again.

    after reinstalling, and creating new notifications, they just don’t show up, they don’t count on your dashboard!

    I already cleared all notificationx data in my database.

    already excludes all other notifications plugins.

    I already deactivated the website cache and cdn and still your plugin still doesn’t work!

    prints::

    https://prntscr.com/skjow3

    Thread Starter ovitormmatos

    (@ovitormmatos)

    Sir, i am doing exact what i have do in the first time, but now after reinstall your plugin, simply dont work/show the notifications i dont know why

    step 1: https://prntscr.com/skjqtu
    step 2: https://prntscr.com/skjr41
    step 3: https://prntscr.com/skjrbd
    step 4: https://prntscr.com/skjrx1
    step 5: https://prntscr.com/skjs67

    Plugin Author M Asif Rahman

    (@asif2bd)

    Thank you for sharing the screenshot. I would love to see what you configured in ‘Display” and also in ‘Customize’. You could share screenshot the same way you shared above, or send via support.

    Thread Starter ovitormmatos

    (@ovitormmatos)

    already send in the before comment

    Thread Starter ovitormmatos

    (@ovitormmatos)

    I FOUND THE SOLUTION: After create notification, only new orders appears after that! BUT HOW I SHOW OLDERS ORDERS ? (in the setting of notification i set to show the last 20 days! why this is dont working???)

    Plugin Author M Asif Rahman

    (@asif2bd)

    Thank you a lot for sharing in detail before asking. I see its complicated than normal. Could you contact via this page, as we are not allowed to share more info publicly? Just let me know if you created a ticket, and name used, I will check myself or ask a senior developer.

    Plugin Author M Asif Rahman

    (@asif2bd)

    Here is the support form link I missed – https://wpdeveloper.net/support/new-ticket/

    Plugin Author M Asif Rahman

    (@asif2bd)

    @ovitormmatos , that should not be the case, cleaning the cache, or resetting should help, if not if we have a bug, I still would love to understand more about your unique base, and get more info, so I could recreate, and the developer could make a fix.

    Plugin Author Rafin

    (@rafinkhan)

    @ovitormmatos,

    Can you please respond to the support ticket? I have replied twice in your email but haven’t heard back yet. I am looking forward to hearing back from you soon and get your issue resolved.

    Thanks.

Viewing 14 replies - 1 through 14 (of 14 total)
  • The topic ‘Notifications is dont showing/dont work after reinstall!’ is closed to new replies.