Notifications Admin new device/location

  • Ruben

    (@rubenvankempen)


    3 years, 11 months ago

    Hi,

    Every day I’m logging in to my website from the same IP-adres.
    Still, I keep getting emails with the alert

    “Admin Login: A user who has administrator access signed in to your WordPress site from a new device or location.”

    I UNchecked “Alert me when someone with administrator access signs in”

    I UNchecked
    “Only alert me when that administrator signs in from a new device or location”

    How do I fix this? I prefer to get the notification mail about admin-login only when from a new device.

    • This topic was modified 3 years, 11 months ago by Ruben.
    • This topic was modified 3 years, 11 months ago by Ruben.
Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter Ruben

    (@rubenvankempen)

    Hi Peter,

    Thanks for your respond.
    I just set up a template for the website with the same settings.
    After that the setting ‘Send alerts from individual sites’ is back set to ‘No’.

    Hopefully it works now.

    Thread Starter Ruben

    (@rubenvankempen)

    Today, I received the mail ‘Wordfence Central Alert: Admin Login on site’ again .. Apparently after 6 weeks it still isn’t fixed.

    What else can I do? ??

    Plugin Support wfpeter

    (@wfpeter)

    Hi @rubenvankempen, sorry to see that you’re still seeing this issue. I have consulted further with our developers and we have all re-tested using the following settings in Wordfence Central:

    Disabled “When someone with administrator access signs in.”
    Enabled “When that administrator signs in from a new device or location.”

    With those settings and the Wordfence plugin for each site set to “Only alert me when that administrator signs in from a new device or location”, we only get login notifications if we don’t have the cookie – therefore new devices only as you wish.

    I’m certainly working hard to make sure these emails will stop coming through under the conditions you wish. We are also now aware that the Central labels on the checkboxes are confusing, so we’ll be adding a development case to make it clearer in future.

    Thanks again,

    Peter.

    Thread Starter Ruben

    (@rubenvankempen)

    Hi Peter,

    Thanks for getting back to me.

    I double checked al the settings on my connected websites. It’s all good.
    So basically I just have to wait for a solution. Do I understand that correctly?

    I’m looking forward to hear about a solution. Maybe from the developers-side.

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Notifications Admin new device/location’ is closed to new replies.