notification that verification email has been sent

  • Resolved hampalm1

    (@hampalm1)


    3 years, 3 months ago

    Hi
    I am testing the email verification plugin. After submitting my details I should be taken to a statement telling me to check my inbox for the verification email however I find that after submitting registration details I am just taken to the home page. I still cant sign in without verifying the email and it is sent but as I say the process is missing that step with the notification telling you to check your email. Can you help ?

Viewing 12 replies - 1 through 12 (of 12 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    There are a couple of options that you can configure to fix this. In the plugin’s settings

    General > Redirect on Success > Do not redirect
    General > Redirect on Failure > Enable the Redirect on Failure option (You can leave the custom redirect URL blank)
    Blocking > Log out unverified users > Enable Log out unverified users on every page

    Please let me know if you continue having trouble with this.

    Thread Starter hampalm1

    (@hampalm1)

    Thank you Zohaib
    My theme’s author managed to fix this. However, the welcome email with login url comes first and doesnt work as it wont work before clicking on the email verification link in the second email. I’d like to either change the order of these emails or just completely disable the welcome email as its a bit redundant anyway seeing as the login link is on the website. Is that possible ?
    Regards
    Andrew

    Zohaib

    (@zohaibayub85)

    Hi,

    You can try and use the option under:

    Email > Activation Email > Send as a separate email > Disable

    This will combine the welcome email and the verification email into one email.

    Thread Starter hampalm1

    (@hampalm1)

    Thanks Zohaib

    Where are these options is this in the ’email verification for woocommerce’ plugin ?

    Kind regards

    Andrew

    Zohaib

    (@zohaibayub85)

    Hi Andrew,

    Yes, it’s in the plugin’s settings:

    WooCommerce > Settings > Email Verification> Email > Activation Email > Send as a separate email > Disable

    Thread Starter hampalm1

    (@hampalm1)

    I seem to have generated a new problem now. when the user registers and clicks the verification link they get an error message “You need to become a paying customer in order to activate your account.”
    I’ve tried every combination of settings I can think of but can’t break through this. Any ideas ?
    Kind regards
    Andrew

    Hello,

    I ‘ve got the same problem. User receive the activation link, but when they click on it they get an error message : “You need to become a paying customer in order to activate your account.”
    And they can’t activate the account..
    Thanks in advance.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Hi @needdesign02 , @hampalm1 ,

    Can you please update the plugin to version 2.2.5? We believe it’s now fixed in that version.

    Thread Starter hampalm1

    (@hampalm1)

    Thanks Pablo

    I just noticed the plugin autoupdated and will test it now

    • This reply was modified 3 years, 3 months ago by hampalm1.
    Plugin Contributor Pablo Pacheco

    (@karzin)

    @hampalm1 ,

    I released v2.2.5 today, some hours ago. Can you please make sure you have that version?

    Thread Starter hampalm1

    (@hampalm1)

    Thanks again Pablo

    It looks like youve fixed it

    Kind regards

    Andrew

    Plugin Contributor Pablo Pacheco

    (@karzin)

    Great, thanks for letting me know.
    That’s a relief ??

Viewing 12 replies - 1 through 12 (of 12 total)
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