Notification still being sent after disabled and deleted and deactivated

Hi @raminrabie,
Thanks for your message.

That shouldn’t happen and in my experience, is usually due to another plugin sending notifications as opposed to BNFW, especially if the plugin is no longer active or installed, as the code that sends those notifications no longer exists.
Can you tell me the names of the BNFW notifications that you set up that are still sending?

Hi, the notification i created is for “User email changed – for User”. Also i only have elementor and woocommerce plugins active in my site and surpisingly these notifications were not being sent out on user email update and that was the reason i installed your plugin and now even after deleting the plugin the same notification and content are being sent out. The only difference is that wheni have your plugin active with notification, the content it sends says : your email is changed to “THIS EMAIL” but this “THIS EMAIL” is the old email of the user however when i delete the notification and remove the plugin “THIS EMAIL” is now correct and is the new user email.

Best Regards

Ramin

Hi @raminrabie,
I’m not sure what’s happening but it does sound like this is still the WooCommerce notification as BNFW can’t usually override the notifications that WooCommerce sends due to the way it overrides the WordPress default notifications.

I’d suggest installing an email log plugin that tells you which function was used to send the email.
I think WP Mail SMTP Pro has this but not 100% sure. You can try Post SMTP first though as this is free.

Let me know how you get on.