Notification Settings

  • Resolved cfaust

    (@cfaust)


    5 years, 3 months ago

    Hi – I had set up the Notification Settings and they were working great but last week they stopped working. I set the “From Name and Email” & “Reply To” to [comment_author] & [comment_author_email] but it’s now sending from the name of the blog and the admin email. I’ve tried to reset the fields but there are still not working. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @cfaust,
    Thanks for your message.

    Using shortcodes in the notification header fields is a feature of the Custom Fields add-on. If you were able to use it without the add-on prior to this, this was unintentional.

    If you are using the Custom Fields add-on however, please get in touch with me via Priority Support so that we can investigate what might be happening.

    Thread Starter cfaust

    (@cfaust)

    So you are saying maybe it was working because the plug-in allowed that but maybe since an update, that functionality is allowed only if using the additional paid plug-in “Custom Fields Add-on”?

    Thread Starter cfaust

    (@cfaust)

    Hi, before I buy the plug-in, I just want to make sure that I will be able to have the email that alerts the admin of the comments will be “from” the commenter so the admin can just reply to the email directly to them.

    Thanks!

    Plugin Author bnfw

    (@voltronik)

    Hi @cfaust,
    I’d be happy to answer any pre-sales questions but please can you direct them to me via the website here: https://betternotificationsforwp.com/contact/

Viewing 4 replies - 1 through 4 (of 4 total)
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