Notification not sent anymore

  • Resolved Pask

    (@pmaire)


    4 years, 11 months ago

    Hello

    Since last WordPress Update (last version installed), there is zero notification sent to customers and the owner anymore : email for booking confirmation and email about reminder D-72h.

    We can’t understand why no email are send anymore. What could it be ?

    Thank you for your help
    Pascale

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Try first using a “from” email address that belongs to your website domain, this is the most common restriction applied in most hosting services.

    If that doesn’t work please check if your hosting service requires some specific configuration to send emails from PHP/WordPress websites. The plugin uses the settings specified into the WordPress website to deliver the emails, if your hosting has some specific requirements like a fixed “from” address or a custom “SMTP” server those settings must be configured into the WordPress website.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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