• Resolved jordan1990

    (@jordan1990)


    Hi,

    First of all very nice plugin. I have only one problem. Is your plugin has an option, that shows client notification when he registered, but didn’t click yet to activation link and tries to login? Something like(when he is trying to login):

    “U can’t login, because you didn’t click in veryfication link. Please go to your e-mail and activate an account. If you didn’t receive activation email, please click here to send it to you again.”

    Is this function is in your plugin? Because if yes, I can’t find it.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Zohaib

    (@zohaibayub85)

    Hi,

    Under the General settings tab, there is an option for Logout unverified users on every page. If you enable it, users will who have not verified their emails will not be able to log in.

    Under the messages tab, you can set the message under the Error field. By default it reads: “Your account has to be activated before you can login. You can resend the email with verification link by clicking here.”

    Thread Starter jordan1990

    (@jordan1990)

    Ok, now everything is working. Thank you very much for help. But clients said that they receive activation email and gets an error. After clicking “contact with admin and send activation email again” then they can activate an account. So for the first time they receive an error but on second time they can activate an account. Is this only my problem, or somebody have the same problem?

    Thread Starter jordan1990

    (@jordan1990)

    And this notification: “Your account has to be activated before you can login. You can resend the email with verification link by clicking here.” is not showing when somebody register but didnt click activation link.

    Thread Starter jordan1990

    (@jordan1990)

    Now I have enabled “Logout unverified users on every page” and still client doesn’t need to click in activation link to login. I have no idea why I have so many bugs with your plugin.

    Zohaib

    (@zohaibayub85)

    Hi Jordan,

    For your first issue where the client activation fails the first time. Under the General settings of the plugin, can you try and enable Send as a separate email option. This will ensure the activation email is separate from the WooCommerce new account email.

    For your second issue, I am not sure of your registration process. Is is from the my account page or when checking out on the WooCommerce checkout page. Is it that the users registers and is logged in automatically, or not? You can enable the prevent login after register option from the plugin’s Advanced settings. Also In the Advanced options cany you try and enable the Custom “logout” function

    Also in the advanced options can you try and change the option Authenticate Filter This will depend on your setup.

    It is not bugs as such but just getting the settings right according to your setup. ??

    If you continue having trouble with this, is it possible for you to share screenshots of your plugin’s setup and errors.

    Zohaib

    (@zohaibayub85)

    Hi,

    Can you also please confirm if you are using a cache plugin. Sometimes there are issues with certain cache plugins and they cause the issue of having to activate twice. If you are using a cache plugin, can you try and disable it and try again?

    Zohaib

    (@zohaibayub85)

    Hi,

    I am marking this as resolved. Please let me know if you need further support with the issue.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Notification during login about need of activating an account after register’ is closed to new replies.