Notification bar never close

  • Hi, the X button to close notification bar is working, but after 1 second, it appear again, I tried many settings but can’t find it. Any clue about this kind of problem ?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @pac749,

    Thank you so much for reaching out to us.

    We have reviewed your message and checked the page you shared.

    But when we visited your website, we didn’t encounter the same issue you described above. We noticed that the notification bar remained closed after clicking the X button.

    However, it reappears once the page is reloaded, which is the default behavior for a notification bar.

    If you’d prefer for the notification bar to stay closed even after the page is reloaded, please follow these steps below:

    1. Go to the “HashBars” > “Settings” page.
    2. Enable the “Keep Notification Bar Closed” option.

    This will ensure that the notification bar remains closed even after reloading a page.

    If the issue still persists, we kindly request you to open a support ticket here: https://hasthemes.com/contact-us/

    Our support team will certainly assist you with this.

    Looking forward to helping you resolve this!

    Best regards,
    On behalf of the HashBar team,
    Tarek Aziz

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.