Notices not displaying after latest update

Hi Simon,

I tried replicating the same behaviour on my test site, but there I get the notices panel sliding out from the right of my screen as soon as I click on one of the icons with a red dot.

Do you see any console errors when you click on the notices. Or are there any other clues there which might indicate something failing?

Or is there possibly something in a fatal errors log file when you look at WooCommerce > Status > Logs?

When you say you haven’t updated to the latest version of WordPress yet, does that mean you aren’t on 5.2.4 yet, or are you using a version which is a lot older?

If that still doesn’t give any clues I’d suggest trying a conflict test as described here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Hi Michael,
I’m on 5.2.3, sorry for not being clear there.
Woocommerce updated to latest version.
I just prefer to wait a week or so before updating to try and give plug in developers time to get any plug in conflicts sorted.
No errors in logs.
Orders and Stock function as normal.
Further testing shows that whether or not the notices display depends on the page I’m on.
Functions as normal on the woocommerce status page.
On orders and products page the button highlights with a purple edge when clicked, but the notice does not appear.
Thanks,
Simon

Hi Simon,

Thanks for clarifying. I’m not able to reproduce that kind of behaviour here though. I get identical behaviour on any of the WooCommerce pages I try it on.

The behaviour you describe where the button highlights with a purple edge is what I see here as well. But then I see the panel with notices slide out.

Could it be there is some other CSS or JavaScript there which is conflicting or preventing the panel from being visible? Do you have any plugins which target the Order and Products pages in particular and adds anything customer there.

If you have a staging site available, can you try and disable all plugins except WooCommerce and WooCommerce Admin and switch to a default theme. To see if that helps rule out any conflicts there.

As far as I’m aware, I don’t have any other plug-ins that work on the orders or products pages that could cause a conflict.

As per original message, was working perfectly till the latest update, so appears to be something that was done there that’s caused the issue.

TBH, I’m not that bothered about the admin plug-in to spend the time doing any testing.

Hopefully it will get resolved in a future update.

Thanks,

Simon

Hey @siwhyatt

TBH, I’m not that bothered about the admin plug-in to spend the time doing any testing.

I appreciate your honesty but also that you reached out to us about this.

Next time you do take a look, can you check in the browser console to see if there are any errors showing when clicking on the Notices icon?

I’ll close off this thread for now but if you can replicate the issue again, please do open a GitHub issue with some details – https://github.com/woocommerce/woocommerce-admin/issues

Thanks,