• Resolved pberoff

    (@pberoff)


    Really need help guys. My livelihood is my online business which is crashing.

    I noticed the problem when I try to add or edit an existing page or post. I’d get a mostly blank screen and it would say my site had a critical error. Report said it was the Woocommerce plugin — I’ve used it for nearly ten years flawlessly.

    I’ve had no changes to my site recently. When I click to add or edit page/post now site crashes and I get nothing. I have to use my web server file explorer to rename the “plugin” folder to “plugin_” then I can get back in. I rename it back and can activate woocommerce plugin again, but other woocommerce plugins now think that the main woocommerce plugin is not activated. I have the latest version of WordPress and also woocommerce that I tried to install fresh after renaming it’s folder again. Now I notice that my woocommerce plugin product add-on although activated is not showing up on products.

    When I have all plugins disabled and ONLY activate Woocommerce the problem re-surfaces. I’ve also updated and tried other themes…. same result.

    I’m dead in the water and need some professional help. Please..

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.detroitholster.com/store
    Site address (URL): https://www.detroitholster.com/store
    WC Version: 7.2.2
    REST API Version: ?</img> 7.2.2
    WC Blocks Version: ?</img> 8.9.2
    Action Scheduler Version: ?</img> 3.4.0
    Log Directory Writable: ?</img>
    WP Version: ?</img> 5.8.6 - There is a newer version of WordPress available (6.1.1)
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 516 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.81.0
    OpenSSL/1.1.1n
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.23-23
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
    WC Database Version: 7.2.2
    WC Database Prefix: wp_dnlm_
    Total Database Size: 186.36MB
    Database Data Size: 134.82MB
    Database Index Size: 51.54MB
    wp_dnlm_woocommerce_sessions: Data: 2.26MB + Index: 0.02MB + Engine MyISAM
    wp_dnlm_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_order_items: Data: 1.38MB + Index: 1.03MB + Engine MyISAM
    wp_dnlm_woocommerce_order_itemmeta: Data: 21.98MB + Index: 9.88MB + Engine MyISAM
    wp_dnlm_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_actionscheduler_actions: Data: 0.38MB + Index: 0.23MB + Engine MyISAM
    wp_dnlm_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_actionscheduler_logs: Data: 0.29MB + Index: 0.23MB + Engine MyISAM
    wp_dnlm_category_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_commentmeta: Data: 0.33MB + Index: 0.28MB + Engine MyISAM
    wp_dnlm_comments: Data: 6.62MB + Index: 2.75MB + Engine MyISAM
    wp_dnlm_connections: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_connections_address: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_connections_date: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_connections_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_connections_link: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_connections_messenger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_connections_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_connections_phone: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_connections_social: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_connections_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_connections_term_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_connections_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_connections_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_options: Data: 5.61MB + Index: 0.24MB + Engine MyISAM
    wp_dnlm_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_postmeta: Data: 48.50MB + Index: 22.76MB + Engine MyISAM
    wp_dnlm_posts: Data: 5.34MB + Index: 1.69MB + Engine MyISAM
    wp_dnlm_rednao_wc_invoice: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_rednao_wc_invoices_created: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_rednao_wc_invoices_custom_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_rednao_wc_invoice_tr: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_sib_model_contact: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_simple_auction_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_sm_advanced_search_temp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_termmeta: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_dnlm_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    wp_dnlm_term_relationships: Data: 0.08MB + Index: 0.17MB + Engine MyISAM
    wp_dnlm_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_dnlm_usermeta: Data: 7.34MB + Index: 4.05MB + Engine MyISAM
    wp_dnlm_users: Data: 0.32MB + Index: 0.30MB + Engine MyISAM
    wp_dnlm_wcpdf_invoice_number: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_dnlm_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wc_customer_lookup: Data: 0.68MB + Index: 0.58MB + Engine MyISAM
    wp_dnlm_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wc_order_product_lookup: Data: 1.17MB + Index: 1.08MB + Engine MyISAM
    wp_dnlm_wc_order_stats: Data: 0.87MB + Index: 0.52MB + Engine MyISAM
    wp_dnlm_wc_order_tax_lookup: Data: 0.28MB + Index: 0.31MB + Engine MyISAM
    wp_dnlm_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_wc_product_meta_lookup: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wp_dnlm_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_wc_webhooks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_wfBlockedIPLog: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
    wp_dnlm_wfBlocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfConfig: Data: 4.19MB + Index: 0.02MB + Engine MyISAM
    wp_dnlm_wfCrawlers: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfFileChanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfFileMods: Data: 9.81MB + Index: 1.08MB + Engine MyISAM
    wp_dnlm_wfHits: Data: 4.87MB + Index: 0.74MB + Engine MyISAM
    wp_dnlm_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfIssues: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
    wp_dnlm_wfKnownFileList: Data: 7.34MB + Index: 0.33MB + Engine MyISAM
    wp_dnlm_wfLiveTrafficHuman: Data: 0.13MB + Index: 0.19MB + Engine MyISAM
    wp_dnlm_wfLocs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfLogins: Data: 0.41MB + Index: 0.09MB + Engine MyISAM
    wp_dnlm_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dnlm_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfPendingIssues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfSNIPCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_wfStatus: Data: 0.29MB + Index: 0.12MB + Engine MyISAM
    wp_dnlm_wfTrafficRates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_dnlm_yoast_indexable: Data: 2.52MB + Index: 1.36MB + Engine InnoDB
    wp_dnlm_yoast_indexable_hierarchy: Data: 0.27MB + Index: 0.39MB + Engine InnoDB
    wp_dnlm_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dnlm_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dnlm_yoast_seo_links: Data: 0.13MB + Index: 0.03MB + Engine MyISAM
    wp_dnlm_yoast_seo_meta: Data: 0.33MB + Index: 0.39MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 1757
    custom_css: 2
    customize_changeset: 1
    easymediagallery: 8
    global_product_addon: 10
    ml-slide: 39
    ml-slider: 14
    nav_menu_item: 54
    oembed_cache: 4
    page: 27
    pewc_field: 361
    pewc_group: 57
    pewc_product_extra: 2547
    post: 18
    product: 208
    product_variation: 18
    revision: 394
    shop_coupon: 4
    shop_order: 10805
    shop_order_refund: 234
    wa_wps: 2
    wooframework: 72
    wpcf7_contact_form: 2
    wpcr3_review: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (25) ###
    
    Social Media Widget by Acurax: by Acurax – 3.3
    AvantLink Ad Tools for Affiliates: by AvantLink.com – 1.0.16
    Better Delete Revision: by Galerio & Urda – 1.6.1
    Code Snippets: by Code Snippets Pro – 3.2.1
    Connections Business Directory: by Steven A. Zahm – 10.4.33
    Contact Form 7: by Takayuki Miyoshi – 5.5.4
    Custom Facebook Feed Pro Personal: by Smash Balloon – 2.5.5
    Display Posts: by Bill Erickson – 3.0.2
    Easy Media Gallery Pro: by GhozyLab
    Inc. – 1.6.0.10
    
    Facebook Chat Plugin - Live Chat Plugin for WordPress: by Meta – 2.5
    Hide Comments: by lightningspirit – 0.4
    Jetpack: by Automattic – 10.5.1
    Page Links To: by Mark Jaquith – 3.3.6
    WooCommerce Product Add-Ons Ultimate: by Plugin Republic – 3.11.8.1
    PW WooCommerce Gift Cards Pro: by Pimwick
    LLC – 1.414
    
    Really Simple CAPTCHA: by Takayuki Miyoshi – 2.1
    Really Simple SSL: by Really Simple Plugins – 6.0.8
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 2.22.25.0
    
    Advanced WooCommerce Product Sales Reporting - Statistics & Forecast: by extendWP – 1.6
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
    WooCommerce Advanced Product Labels: by Jeroen Sormani – 1.1.5
    WooCommerce - Store Exporter: by Visser Labs – 2.7.1
    WooCommerce Product Add-ons: by WooCommerce – 2.9.0
    WooCommerce - ShipStation Integration: by WooCommerce – 4.3.2
    WooCommerce: by Automattic – 7.2.2
    
    ### Inactive Plugins (39) ###
    
    Embed Videos For Product Image Gallery Using WooCommerce: by ZealousWeb – 2.8
    Enjoy Instagram: by Mediabeta Srl – 6.2.1
    FFl API: by Optimum7 – 1.5.8
    Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
    Google Ads & Marketing by Kliken: by Kliken – 1.0.8
    MetaSlider: by MetaSlider – 3.25.1
    MetaSlider - Pro Add-on Pack: by MetaSlider – 2.18.2
    MOJO Marketplace: by Mike Hansen – 0.5.8
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.4
    PHP Compatibility Checker: by WP Engine – 1.5.2
    Porto Theme - Functionality: by P-Themes – 2.0.4
    Sendinblue - WooCommerce Email Marketing: by Sendinblue – 3.0.1
    Sitemap: by webvitaly – 4.3
    Smart Manager - WooCommerce Advanced Bulk Edit, Inventory Management & more...: by StoreApps – 7.1.0
    Stamps.com WooCommerce Extension (USPS): by WooForce – 1.9.7
    Theme Customisations: by WooThemes – 1.0.0
    WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0
    WooCommerce Create Customer on Order: by cxThemes – 1.20
    WooCommerce Helper: by WooCommerce – 1.7.2 – Network enabled
    WooCommerce Maintenance Mode (Free Version): by Matt Royal – 2.0.1
    WooCommerce Menu Cart: by WP Overnight – 2.10.4
    WooCommerce Payments: by Automattic – 5.0.3
    WooCommerce PayPal Payments: by WooCommerce – 1.6.5 (update to version 2.0.1 is available)
    WooCommerce PayPal Payments Advanced Gateway: by WooCommerce – 1.24.1
    WooCommerce PDF Invoice Builder Pro: by RedNao – 1.2.12
    WooCommerce PDF Invoices & Packing Slips dompdf 0.8.3: by Ewout Fernhout – 1.0.0
    WooCommerce Photos Product Tab: by Sebs Studio – 2.1.2
    WooCommerce Print Invoices/Packing Lists: by SkyVerge – 3.9.1
    WooCommerce Product Slider Pro: by subhansanjaya – 1.6.16
    WooCommerce Sequential Order Numbers: by SkyVerge – 1.9.6
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.23 (update to version 2.1.1 is available)
    WooCommerce Simple Auction: by wpgenie – 1.2.2
    WooCommerce Video Product Tab: by Sebs Studio – 2.3.1
    WooDojo: by WooThemes – 1.5.4
    WooSidebars: by WooCommerce – 1.4.6
    Wordfence Security: by Wordfence – 7.6.0
    WP Customer Reviews: by Aaron Queen – 3.6.3
    WP Max Submit Protect: by Academe Computing – 1.1.2
    Yoast SEO: by Team Yoast – 18.4.1
    
    ### Dropin Plugins (1) ###
    
    install.php: install.php
    
    ### Must Use Plugins (1) ###
    
    SSO: by Garth Mortensen
    Mike Hansen – 0.1
    
    
    ### Settings ###
    
    API Enabled: ?</img>
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: auction (auction)
    external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #10 - /shop/
    Cart: #11 - /cart/
    Checkout: #12 - /checkout/
    My account: #13 - /my-account/
    Terms and conditions: #154 - /terms/
    
    ### Theme ###
    
    Name: Porto
    Version: 6.6.1
    Author URL: https://www.portotheme.com/
    Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.2.1
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    porto/woocommerce/single-product/product-image.php
    porto/woocommerce/single-product/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    Outdated Templates: ?</img>
    					
    					
    						Learn how to update
    
    ### Pimwick Plugins ###
    
    PW WooCommerce Gift Cards Pro: License key: PW-61b75193038f5
    Result: success
    Cached: 2023-01-09
    
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-01-10 13:17:16 +00:00
    Options: ?</img>
    Notes: 116
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 16
    Oldest: 2022-12-09 20:37:24 +0000
    Newest: 2023-01-09 01:19:08 +0000
    
    Complete: 1,318
    Oldest: 2022-12-19 19:47:42 +0000
    Newest: 2023-01-09 19:48:57 +0000
    
    Pending: 2
    Oldest: 2023-01-10 18:59:41 +0000
    Newest: 2023-01-27 03:50:49 +0000
    
    
    ### Status report information ###
    
    Generated at: 2023-01-09 20:01:32 +00:00
    `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @pberoff

    Thanks for reaching out!

    I understand that you are getting a blank screen when you try to edit a post or page on your site.

    WP Version: ?</img></img> 5.8.6 - There is a newer version of WordPress available (6.1.1)

    As a first step, please try to upgrade your WordPress version to the latest release.

    Outdated Templates: ?</img></img>

    Then, please update outdated templates on your site by following our guide here: Fixing Outdated WooCommerce Templates

    If this did not resolve the issue, please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Let us know how it goes!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since we haven’t heard from you for a while, I’m marking this as resolved. We’re always here to help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Noticed when I Edit/Add a post or page Critical Error’ is closed to new replies.