• Resolved andivaaal

    (@andivaaal)


    when I try to add a new video nothing happens (I can’t edit the player) and the bar shows just loading. just like this https://imgur.com/a/pH3e6s5

    also when I publish it, it shows the video without the controls buttons it only plays/pauses the video when I click on it.

    youtube-video link-Vimeo, nothing works.

    also I checked my database, there is no entry for presto (I’m new to this stuff but idk if that’s the problem)

    • This topic was modified 2 years, 6 months ago by andivaaal.
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  • Hello @andivaaal

    This is strange. Kindly make sure to enter the URL ending with .mp4 and see if it works, or you can share with us a screen recorder on how you setup.

    Looking forward to your response.

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