nothing works after upgrading & adding licence key

  • Resolved angusbeef0

    (@angusbeef0)


    1 month, 2 weeks ago

    So nothing works after upgrading & adding licence key, it used to work great before.

    i tried deactivating all other plugins and deleting and redownloading this one but it still does not work anymore at all, please help

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jenneycs

    (@jenneycs)

    HI @angusbeef0 ,

    Thank you for your query. As you have said you have pro plan, could you please reach out to our support via email? One of our experts will take care of the issue ASAP.

    Best Regards

    Thread Starter angusbeef0

    (@angusbeef0)

    Thats what I did first but no one replied, since this is the second time reaching out ill just have to dispute the transaction with my bank if noone is going to sort it soon.

    Plugin Support jenneycs

    (@jenneycs)

    @angusbeef0

    I have reviewed our support ticket records but could not find any ticket associated with the email address you registered on our portal. Could you kindly resend your inquiry to our support email? Please ensure that it is sent from the email address you used when making your purchase or mention it if query sent from different email.

    Best Regards

    Thread Starter angusbeef0

    (@angusbeef0)

    ok ive began the dispute process, in the mean time feel free to find someone that can help me if you cant, this is my 4th attempt asking for help now. ([email protected])

Viewing 4 replies - 1 through 4 (of 4 total)
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