• Resolved phildotpot

    (@phildotpot)


    Hi
    Clearly other people have got this plugin working, but it is not working for me. There is nothing attached to the order, there is nothing attached to any email and there is nothing in the ‘uploads’ directory.
    Cheers

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Video recording is always better because we can’t see inside your admin panel. I will respond soon with a video recorfor the current version as well. Make sure your upload directory is writeable.

    Thread Starter phildotpot

    (@phildotpot)

    Yes, it is writeable

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Record a video or take a screenshot of your settings page so i can see the upload path and validity checklist.

    • This reply was modified 4 years, 9 months ago by Fahad Mahmood.
    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    I have carefully checked the following URL

    https://fastprintuk.com/shopping-basket/

    it’s not even a good dummy website. It’s not adding products to cart, maybe PHP sessions aren’t working properly. And if you are expecting upload plugin working with a non-working website so let me tell you, this plugin requires a working WooCommerce shop. If your cart page is empty, there will be no upload files functionality available.

    Thread Starter phildotpot

    (@phildotpot)

    Thanks for your replies. Here’s the screenshot:
    https://fastprintuk.com/wp-content/uploads/easy-upload-files.jpg

    The cart works but you have probably ended up at the home page which is a non working page. Try adding to cart from here:
    https://fastprintuk.com/product/business-cards/

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    @phildotpot i have just tested your checkout page, on browse button, there is no activity. No progress bar, no files uploading. Something is preventing checkout page from being submitted, can you please confirm this problem?

    Thread Starter phildotpot

    (@phildotpot)

    Hi
    The Checkout page submits fine for me, that’s how I know there are no attachments on email or under woocommerce ‘orders’.

    The Browse button also works fine for me. But you’re right there is no progress bar. I wasn’t aware that there should be. Is that part of your plugin?

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Problem Identified:

    You are not using a standard WordPress theme and intentionally not using get_header(), get_footer(). You are also avoiding wp_head() and wp_footer() so all plugins and themes Scripts and Styles aren’t loaded. My plugin requires JavaScript files for sure.

    Details are here:

    @phildotpot please try this plugin with a standard WordPress theme using WooCommerce checkout. What i see, your checkout page isn’t working as expected. Your files are located on root, even css etc. Checkout page is maybe a custom developed page which is submitting to WooCommerce engine? Not sure, kindly use my plugin with a proper theme and WooCommerce combination. I am available for bug fixing and troubleshooting but custom made incomplete themes and scripts aren’t encouraged as each case will bring a matrix of complexities.

    Have a look here, this is WordPress twentyseventeen theme with WooCommerce. Try add to cart and process checkout, you will see my plugin working as expected.
    https://demo.gpthemes.com/product/bread/

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Nothing uploaded or attached’ is closed to new replies.