some features are not working, doc is lacking, 3 common plugins do not connect
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as per my emails to [email protected] – the first two below are well over 24 hours old
(Initial email about first two issues sent Saturday, December 3, 2022 6:40 AM)
1) Question – how do you plan on letting your premium users know there is an update in the future?
2) 2 – my issue with the order my skills in the skill section as per my email graphic . . . never mind about how it displays wrong in the cusomizer and a tab in the same browser instance (which I provided fully documented screen shots)
I will assume you are not going to do anything about this/make a user interface such that you can easily move a skill up or down as it relates to how it shows in your skill counter section
so, what do I do for now?
delete and reorder my skills below
(Next two issues are from Sunday, December 4, 2022 3:40 PM)
3) – NEW ISSUE – I have chosen NOT to your contact template – I am very familiar with contact form 7, as it is the leading WP contact form plugin – why should I use what your developed, which I suspect now is very buggy too, since it appears you rushed this theme out the door and do not test
somewhere I read or saw that your themes work any/all plugins?
Well, this is what display is using the base sample contact form in contact form 7
(Supplied graphic of a very mangled contact form in our contact web page)
This is right out of the box, the sample form that installs with contact form 7
The same one that has been shipped to millions of users, including me scores of times
I already wasted over 3 hours trying to make this work, until I realized it wasn’t me, it was you theme
4) NEW – THIS SHOULD BE EASY (?) as per supplied graphic, our menu is lengthy, however there appears to be plenty of space to adjust this/move it to the left
(Graphic supplied in email)
Note that the log image above in the supplied graphic is cropped and basically ends a few pixels after the T
I have looked for any heading setting to make the space between the logo and the menu start less, however I can’t find it
Granted I may have missed this in your most excellent documentation
Assuming I can’t do it via the customizer
Can you provide me with the additional CSS I can use to do this?`the following are from 2 separate follow-up emails
(From email sent on December 4, 2022 9:01 PM)
5) Also, Plugin for Google Reviews does not work from your cgym theme – again, I thought it was me, but I used my api google api key and google places id, which work from site
We do not want to use your contact page or map – plain and simple
(From email sent on December 4, 2022 9:26 PM)
6) Same thing with WP Go Maps (formerly WP Google Maps) as below
I go set it up with credentials, and it never comes backhowever, if you are keeping score from home, over 15 other installed plugins work just fine for me
so, what gives – and why is your support not as responsive as when I first started communicating with you (I found some other stuff out of sync with their doc, wasting me hours of time, that they issued a new point release of their theme)
I am sorry, but you folks are killing me with the amount of time I have wasted so far
I am going to write a review to, to warn my WP brethren`
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The page I need help with: [log in to see the link]
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