Nothing is working after import

  • Resolved katerynaq

    (@katerynaq)


    6 years, 6 months ago

    Products imported but it keeps giving me this error
    function (){return f&&(c&&!b&&(h=f.length-1,g.push(c)),function d(b){n.each(b,function(b,c){n.isFunction(c)?a.unique&&j.has(c)||f.push(c):c&&c.length&&”string”!==n.type(c)&&d(c)})}(arguments),c&&!b&&i()),this}
    Also site broke for like 30 mins and when it came back on half of the pictures uploaded with errors, non of the new plugins can be installed and regular woocommerce import wouldn’t even work animore. And yeah I cannot even install this plugin again to fix it…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @katerynaq,

    We deeply apologize for the issue you had to face. The mentioned error message will show if the images thumbnails fail to generate. It may occur due to the following reasons:
    Due to a conflict with any image optimizer plugin. If you are using any image optimizer plugin, please check by disabling that plugin.

    Also, it can be an issue with ImageMagick and hosting limitations. Try adding this line to the top of your .htaccess file to limit ImageMagick to a single thread.
    SetEnv MAGICK_THREAD_LIMIT 1

    Also, ensure that all your image size/dimension is good to regenerate thumbnails. Images should not be too small or too large.

    If you could share us the CSV via support, we can check it for you.

    Thread Starter katerynaq

    (@katerynaq)

    Thank you for your response. My hosting company got it to work.. it still shuts down the website for like 10 mins and restarts server afterwords but it’s okay for now. I don’t have any image optimizers on at this time and I did turn off all speed/ caching plugins but it still gave me errors. I will definitely try your suggestion to modify .htaccess file before my future upload and will let you know if I need further help.
    Thank you

    Hi @katerynaq,

    You may reach us via support with the CSV for any assistance.

Viewing 3 replies - 1 through 3 (of 3 total)
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