Nothing happens when i submit
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The form is set up here
https://valleytutors.com/essay-editing-service-professional-proofreading-12-hour-turnaround/This is my calculation field
{radio-2}+{radio-3}+{radio-3}+{checkbox-1}It’s currently in test mode but nothing happens when i submit with a Stripe test card. I have the number of words set up to be conditional on which editing package you pick.
The page I need help with: [log in to see the link]
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Exported form
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You'll receive thoughtful feedback on what to add or remove to help your essay stand out.","value":"standard-proofreading-line-by-line-proofreading-and-copy-editing-with-grammar-spelling-syntax-word-choice-punctuation-flow-tenses-clarity-readability-youll-receive-thoughtful-feedback-on-what-to-add-or-remove-to-help-your-essay-stand-out","key":"9162-1843"},{"label":"Premium Proofreading Editing and Rewriting - make my essay ready to submit: all of the above (advanced editing) PLUS organization, restructuring and rewriting as needed. Our editor will also add and remove material as needed.","value":"premium-proofreading-editing-and-rewriting---make-my-essay-ready-to-submit-all-of-the-above-advanced-editing-plus-organization-restructuring-and-rewriting-as-needed-our-editor-will-also-add-and-remove-material-as-needed","key":"2226-7815"},{"label":"I Don't Know What To Write: Our experts help you write an exemplary essay from scratch. 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Hi @nkhanani
I hope you are doing good today.
I made a test on my lab with your form and:
– form is sent in a correct way with test credit card
– conditionals logic seems to be valid
– Calculation Formula works and calculates things in a correct way based on your calculation fieldBut at the same time “Calculation Formula” is
{radio-2}+{radio-3}+{radio-3}+{checkbox-1}
Can I ask why not:
{radio-2}+{radio-4}+{radio-3}+{checkbox-1}
Let me know which part I’m missing here.
Kind Regards,
Krisgood catch with the radio buttons – thank you!
Maybe I’m misunderstanding the test mode – nothing happens when I click submit, i don’t receive a confirmation message and it shows zero submissions in the dashboard. Is there a way to view the test logs?Hi @nkhanani
I just tested your form on your site and it worked fine. You should actually see my submission already (Adam WPMU).
The point is that when Stripe is in “test” mode you need to use special card numbers – you can’t leave credit card field empty and can’t use real credit card. Instead you can use this number (it’s one of test numbers provided by Stripe):
4242 4242 4242 4242
with any expiration date in future and any 3-digit CVC code (e.g. 123 or something similar).
Best regards,
AdamHello @nkhanani ,
We haven’t heard from you for some time now, so it looks like you don’t need our assistance anymore.
Feel free to re-open this ticket if needed.
Kind regards
Kasia
- The topic ‘Nothing happens when i submit’ is closed to new replies.