Nothing happens after I hit the Submit button

  • Resolved tonysab09

    (@tonysab09)


    2 years, 10 months ago

    Hi I’m trying to make this plugin work I tried to insert the shortcode and nothing happens not sure what I need to activate or click on the settings to trigger

    [email-download download_id=”27184″ contact_form_id=”27183″]

    [contact-form-7 id=”27183″ title=”Download Contact Form”]

    [download id=”27184″]

    Page form is on:
    https://populationhealthalliance.org/events/publications/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    Hi @tonysab09,

    Thank you for providing all this information. Upon further investigation, we were unable to find the EBD form on the Page you provided. Would it be possible for you to create a test page and include the following:

    1. Shortcode and a URL showing the WordPress Download Monitor working successfully
    2. Shortcode and a URL showing the Contact Form 7 working successfully
    3. Shortcode and a URL showing the Email Before Download failing/succeeding

    Plugin Author mandsconsulting

    (@mandsconsulting)

    Hi @tonysab09,

    Are you still experiencing problems? If we do not hear a response back we will resolve this thread.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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