• Resolved Antonio Augusto

    (@antonio24073)


    Hi, I tried switch theme in a clean installation inside gutenberg editor to twentynineteen and twentytwenty. Nothing happens.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jose

    (@giuse)

    Hi @antonio24073

    Gutenberg has no impact.

    Be sure it’s not an issue caused by the cache.
    Can you share the URL where you should see a different theme?

    I suggest the following:
    – In the backend refresh the page where you want a different theme, and check that the option is saved with the checkbox checked.
    – Go to plugins and check you have the mu-plugin eos-switch-theme.php (https://your-site.com/wp-admin/plugins.php?plugin_status=mustuse)
    – If you have any cache on the server or provided by a plugin, delete all the cache
    – Check the same page adding a query argument to the URL, e.g. https://your-site.com/page-sample/ becomes https://your-site.com/page-sample/?example-argument=sdlkf

    Thread Starter Antonio Augusto

    (@antonio24073)

    Thanks for the fast response. It works now. I didn’t clean the cache. I deactivated and activated again so it worked. ??

    Plugin Author Jose

    (@giuse)

    Perfect. You are welcome!
    So I will close this thread.

    Have a great day!

    Thread Starter Antonio Augusto

    (@antonio24073)

    Hi again,
    It worked in the home but in a new page not.
    I installed wp fastest cache and click in “clear all cache”.
    eos-switch-theme.php is ok.
    I install some plugins before. I will do this on a clean installation.

    Plugin Author Jose

    (@giuse)

    Maybe you have also a layer of cache provided by the server.
    You have already checked that you have eos-switch-theme.php, so this is ok.

    Check also:
    – In the backend refresh the page where you want a different theme, and check that the option is saved with the checkbox checked.
    – If you have any cache on the server delete all the cache
    – Check the same page adding a query argument to the URL, e.g. https://your-site.com/page-sample/ becomes https://your-site.com/page-sample/?example-argument=sdlkf

    If adding a query argument to the URL as suggested in the last point works, it means the problem is related to some cache (the server, WP Fastest Cache, maybe a CDN, the device).

    Thread Starter Antonio Augusto

    (@antonio24073)

    I’m trying in localhost.
    Steps to the problem:
    1 – install wordpress
    2 – install freesoul plugin
    3 – create a new page
    4 – try to update the theme
    5 – not working

    6 – go to customizer
    7 – set sample page as home page
    8 – go to sample page
    9 – try to update the theme
    10 – it works on the sample page

    11 – go to customizer
    12 – set new page as home page
    13 – go to new page
    14 – try to update the theme
    15 – it works on the new page but sample page stops to work

    Thread Starter Antonio Augusto

    (@antonio24073)

    I’m doing a new test on my remote server. Wait a moment please.

    Thread Starter Antonio Augusto

    (@antonio24073)

    I found the problem.
    I suspected that it was in the permalinks.
    I go to the permalinks page and configure it.
    And it works.
    Thank you.
    You can to close the thread.

    Plugin Author Jose

    (@giuse)

    Perfect! Thank you very much for the good news!

    @antonio24073

Viewing 9 replies - 1 through 9 (of 9 total)
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