Nothing created in Salesforce after WordPress and plugin update

  • Resolved spitfire18

    (@spitfire18)


    4 years, 8 months ago

    Hi,

    I just updated my client’s website to WordPress 5.3.2 and updated the Contact Form 7 Salesforce plugin to version 1.1.6 (latest). However since the update, my form submissions aren’t being created in Salesforce anymore.

    The forms on my contact page are being registered as normal (my information is logged in the Contact Forms 7 log), but in the Salesforce log it is giving these messages:

    Salesforce ID: N/A

    Data Sent: Nothing posted to Salesforce
    Message: POST requires content-length
    errorCode: UNKNOWN_EXCEPTION

    I’d love some help to fix this as I can’t tell what the problem is.
    Thanks for your time.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CRM Perks

    (@crmperks)

    there is no issue with latest version
    can you verify salesforce feeds and see if all fields are mapped correctly
    submit a ticket here https://www.crmperks.com/contact-us/

    Thread Starter spitfire18

    (@spitfire18)

    Thank you for your speedy reply.

    I changed my mapping a bit and now it does work! I find it odd however that before the plugin wouldn’t flag any errors for my mapping but now it does. Oh well, problem solved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Nothing created in Salesforce after WordPress and plugin update’ is closed to new replies.