Nothing comes up in my Instagram

  • Resolved HBH-Art

    (@hbh-art)


    6 years, 7 months ago

    I installed the plugin, and posted the blogpost I have linked to. Nothin shows at my Instagram.
    I asked Divi support for help, bescause itwas in a blogpost from them, I found the plugin. They investigated it, and told me everything appears to be set up correctly and they couldn′t see anything obvious that could be causing this issue.
    They told me to ask you.
    my Instgram profile is atelier.hbhart

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author qsheeraz

    (@qsheeraz)

    Your post should have a featured image attached.
    If yes the what error notification you are receiving in site admin email inbox?
    Please turn on error notifications from plugin options and let us know the message.

    Regards

    Thread Starter HBH-Art

    (@hbh-art)

    I have a featured image to the post. Now I have turned on error notifications, but haven′t got any yet. I write as soon as I get a notification.

    Best regards

    Thread Starter HBH-Art

    (@hbh-art)

    Now I got a notification:

    Dear user,
    Your post ID 7102 not posted on Instragram due to following reason.
    User not logged in. Please call login() and then try again.

    Plugin Author qsheeraz

    (@qsheeraz)

    Please check your username/password in plugin login page.
    Delete the user and re enter username/password.

    Also login Instagram from web browser and confirm your location change if asked by Instagram.

    Regards

    Thread Starter HBH-Art

    (@hbh-art)

    You mean my profile on www.remarpro.com?
    How do I delete that?

    Thread Starter HBH-Art

    (@hbh-art)

    Ok now I understood, what you mean by username/password in plugin login page.
    I did that and logget in from the computer too. Nothing helped.
    But the login to instgram is unstabil. Sometimes the safe code sended by sms does not work. The last thing was, that my profile name did not exist, but I could log in via facebook.

    Plugin Author qsheeraz

    (@qsheeraz)

    Sometimes the safe code sended by sms does not work.

    Are you talking about Instagram login through web browser? We don’t use any code method to verify account.

    You just need to check your Instagram account. That looks issue with your account.

    If you want us to test with our own Instagram accounts, please contact [email protected] with ref to this post.

    Regards

    Thread Starter HBH-Art

    (@hbh-art)

    Thank you. I will do that

Viewing 8 replies - 1 through 8 (of 8 total)
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